Walid Kamil

 Operating the all the bank systems (equation for the accounts, the Beam for all Murabaha types, CTL for the credit card operation, the online system, the postilion, and the hot card)
 To meet the bank’s needs for prospecting, acquiring, servicing & retaining customers for the bank’s products & services to achieve business volume
 Develop and maintain sales materials and current product knowledge
 Manage account service through quality checks and other follow-up
 Communicate new product and service opportunities, special developments, information
 Handling the SMS project for the bank
 Prepare the presentations and the training program for the new staff
 Managing the service level to meet the maximum of quality assurance, and to improve the customer satisfaction

 PMS Property Management system (FIDELIO)
 Guest Ware hotel management system
 Convert the whole areas of the front office operations
 Individuals guest / Groups / VIP / V VIP check in check out
 Guest Relations
 Room Reservation
 Completed one Year working during the night taking care of the whole hotel operation as acting Night Manager reporting to the Front Office Manager and the General Manager