SALES OPERATIONS OFFICER
ELAN QATAR
Total years of experience :13 years, 8 Months
COORDINATE PURCHASING OF SPACE FOR THE ASSIGNED MEDIA TYPE AND/OR CHANNELS (AUDIO-VISUAL AND DIGITAL, OUTDOOR AND PRINT OR ANY OTHER )FOR THE ALLOCATED CLIENTS AND/OR THE ADVERTISING AGENCIES. COORDINATE WITH SALES TEAM TO DETERMINE THE MOST OPTIMUM BOOKING CHANNELS AND SETUPS BASED ON THE CLIENTS OBJECTIVES AND BUDGET
-customer service
-shop in charge
-close cash
-fast moving items
-shipment
-display and stock
I have done my graduation project:
Creation a dynamic website collects all academic homes in Tunisia so you can( book your room, choose your binomial, check all documents you need it and pay )All on line
• receive the order from the other branches (supplies to ask).
• prepares supplies required.
• Call other branches when they supplies ready to deliver.
• Arrange the stock properly.
• always ask what I miss from our suppliers .
• Extensive involvement managing customer relationships at all levels.
• Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service.
• Compiled and edited comprehensive quality control reports.
• Managed and displayed departmental merchandise.
• Handled customer request, queries and complaints with all confidents.
• Review daily stock levels and inform Manager of slow/ fast moving
Item’s to increase sales.
• Arranged customer deliveries assuring convenience, punctuality and high
• Standard customer service.
• Skillfully handled customer returns and refunds, alterations, complaints, product
• Hold and special orders
• Managed documents for Inter branch transfers, goods receiving & requisition,
• Damage reports, delivery notes and daily sales report.
12,95 /20 mention: pretty good