Walid Dafallah, HR Systems & Technology Assistant

Walid Dafallah

HR Systems & Technology Assistant

SODEXO

Location
United Kingdom - Manchester
Education
Master's degree, Organizational Behavior And Human Resources
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

HR Systems & Technology Assistant at SODEXO
  • United Kingdom - Manchester
  • My current job since September 2022

Act as Subject Matter Expert for SAP HCM, UDC Payroll, Success Factors and all other HR Systems which are supported by the HR Systems team and provide advice to HR colleagues and business managers and senior management. ▪ Maintain HR records including organisation units, positions and job changes in line with audit requirements, ensuring both manual and electronic employees’ records are up to date. ▪ Develop and maintain reporting dashboards including creating MI and analytics relating to HR data. ▪ Ensure all HR Systems users are fully trained, identify, and implement changes to improve systems efficiency. ▪ Support the HR Systems and Technology Manager in the design and delivery of ad-hoc projects.

Director at Claremont Bakery Group
  • United Kingdom - Manchester
  • June 2018 to August 2022

Manage the financial and administration activities of the business.
Manage human resources operations.
Develop and execute marketing and business strategies to increase footfall.

Human Resources Associate Manager at Ajman University of Science and Technology
  • United Arab Emirates - Ajman
  • July 2012 to March 2017

 Provide advisory service to senior management on developing University strategic plans, policies, procedures, systems and work standards.
 Accountable for the Strategic development and oversight of Ajman University talent branding, Emiratisation, Human Capital budget and planning, 360 degree recruitment, Organizational Development and Design, succession planning and Performance Management System.
 Implement, monitor and evaluate budgetary activities.
 Develop and maintain HR policies, procedures, manuals and templates.
 Establish, implement and administer the HRIS "Recruitment, PMS and L&D" modules.
 Ensure talent management programs are consistent with University rules and regulations.
 Provide advisory service to Senior Management, Deans, faculty members, line managers and staff on HR management issues to ensure effective communication with all staff to maintain transparent working relationships.
 Design and develop the competency framework/mapping (Core, leadership, technical and academic).
 Lead various projects to provide support on workplace related issues and initiatives.
 Develop work Service Level Agreements and Standards Operating Procedures to the entire University.
 Act as an HR Business Partner within all associated projects "career fairs, ceremonies..etc.
 Contribute to University’s culture through the development, review and promotion of core values.

HR Officer at American University of Sharjah
  • United Arab Emirates - Sharjah
  • January 2007 to July 2012

• Undertake the full range of staff recruitment and selection processes within agreed timeframes, including advice and support to line management, drafting and placing advertisements, drafting interview questions, coordinating candidate interviews and assessments, preparation of selection reports, conducting reference checks, constructing offers of employment.
• Develop, coordinate, monitor and evaluate staff induction processes and make recommendations as appropriate.
• Provide advisory and guidance to staff on enquiries about HR policies and procedures.
• Undertake HR projects as required by the Management, including research and preparation of documents review and implementation of recommendations.
• Negotiate contract terms and conditions with applicants.
• Record staff data into the HR information system as well as in the workflow system in addition to administer the attendance system.
• Coordinate regular meetings with allocated Line Managers and provide HR related support.
• Contribute to the development and review of HR policies, guidelines, procedures and processes which provide an effective, consistent and timely delivery of HR services.
• Advise internal and external applicants regarding employment procedures.
• Provide various types of reports to management as per reques
• Assist in preparing job analysis reports based on Hay system.
• Undertake HR administrative support and assist in monitoring of HR compliance issues and report them to Supervisor.
• Responsible for updating the university organization chart.
• Deliver International Computer Driving License training sessions to staff.

Marketing Specialist at HumanSoft Group - New Horizons Center
  • United Arab Emirates - Dubai
  • June 2004 to December 2006

• Lead events (Exhibitions, seminars, press conferences, sponsorships and other PR events).
• Lease with governmental and private bodies regarding marketing issues.
• Maintain client database to use it for marketing campaigns.

IT Coordinator at The Encyclopedia for Legal Translation
  • United Arab Emirates - Dubai
  • March 2003 to May 2004

•Networking, Assembling, Troubleshooting, Installation & maintaining "Windows Systems".

Education

Master's degree, Organizational Behavior And Human Resources
  • at The Manchester Metropolitan University
  • October 2023
Diploma, Assoc CIPD
  • at Chartered Institute of Personnel and Development (CIPD)
  • April 2014
Diploma, Psychometric tests BS level A/B
  • at British Psychological Society
  • March 2014
Master's degree, Human Resources Management
  • at PRESTON University
  • March 2009

Thesis: “Identify the effectiveness of HRIS Implementation at the Human Resources Department in the American University of Sharjah, United Arab Emirates”

Bachelor's degree, Computer science
  • at Future University
  • March 2001

BSc (with honour) in computer science

Bayt Tests

Management Skills Test
Score 60%

Specialties & Skills

Human Capital Management
Conflict management and motivational
Leadership
MS Office
Oracle HRMS, Banner
Communication
Interpersonal
Team builder
Planning and Critical Thinking
Time management
Customer Service
Negotiator

Languages

Arabic
Expert
English
Expert

Memberships

cipd
  • Chartered Member
  • April 2014