Naji Karam

• Leadership: Leading a team of presales, technical and service professionals, achieving a 40% sales growth from 2022 to 2023
• Strategic Positioning: Positioned products and solutions with end users, consultants, integrators, and business partners
• Business Growth: Developed and implemented strategic plans to pilot business growth and market penetration.
• Team Development: Built and mentored a high-performing team, encouraging a collaborative and inclusive work environment helping customer reach by 30%
• Performance Management: Set clear objectives and KPIs, conducted mid-year and annual reviews, and provided ongoing coaching and support helping business to perform 25% more effectively and efficiently

• Leadership: Directed the Sales and Tendering Team excess of 30 people to maintain proper submissions, on time and budget to increase hit rate and award success to meet targets of excess of 300MUSD
• Efficiency: Improved tendering operation by adding a bid manager and setting accountability for each respective tender. Improve business unit performance by setting up processes and monitoring tools to Digitalize the Department, enhancing performance and efficiency by 35%
• Business Review: Implement division targets and ensure accuracy in forecasting and succeeding budgets
• Strategic Planning: Conducted regular monthly meetings and joint customer visits with strategic key account managers to develop new markets and generate a healthy pipeline Penetrate new sectors and industries to generate 25% business growth

• Leadership: Managed a team of 5 members with full Profit and Loss responsibility for a 35M USD business
• Strategic Planning: Forecasted quarterly and yearly estimates, working towards achieving targets based on market intelligence and business dynamics
• Business Execution: Improved business execution targets (27M USD) through ensuring positive cash flow and on-time delivery
• Customer Relationships: Maintained strong relationships with key customers through regular visits, feedback, and follow-up, ensuring high client satisfaction based on net promoter scores

• Sales Achievement: Accomplished sales and revenue targets by promoting and selling products and solutions across various sectors, doubling sales volume year on year
• Major Wins: Secured world’s largest single order for a 50/60Hz frequency converter worth over 6M USD
• Initiative Leadership: Led the Data Centre Initiative to promote all ABB products and solutions across the MEA region by centralizing communication and creating a unified customer interface
• Entrusted Assignments: Responsible on Integration between ABB and Power One for solar PG in the ME and promoted as Energy Efficiency Ambassador and Digitalization to assist in business growth and driving demand

• Achieved sales targets over 30 MUSD, and forecasted quarterly and yearly sales for solutions and service
• Diversified business activities in Abu Dhabi and northern Emirates through developing sales and qualifying company to bid on upcoming tenders and generate an additional 30% sales pipeline
• Met Client 100% expectation in terms of Budget, Time and Quality by offering tailored and customized offering
• Encouraged Meetings with Clients and Suppliers on regular basis to qualify company and increase winning chances
• Developed specific plans to ensure growth both long and short-term

• Led 8 technicians for installation and commissioning of 1500 cameras and over 120 DVRs During Asian Games
• Accomplished one of first projects CCTV system installation compliant to Dubai Police Requirement and consultant approval based on schedule at Atlantis Hotel
• Supervised installation of Access Control System for Back of House and Gate Barriers with Long Range Readers at Atlantis Hotel