Airline Reservation Agent
Egypt Air – Doha, Qatar
Total years of experience :12 years, 8 Months
• Arrange reservations and routing for passengers
• Plan route and compute ticket cost, using schedules, rate books, and computer
• Read coded data on tickets to ascertain destination, mark tickets, and assign boarding pass
• Initiated and completed Amadeus booking and tracking transactions
• Announce arrival and departure information, using public-address system
• Arrange reservations and routing for passengers
• Plan route and compute ticket cost, using schedules, rate books, and computer
• Read coded data on tickets to ascertain destination, mark tickets, and assign boarding pass
• Initiated and completed Amadeus booking and tracking transactions
• Announce arrival and departure information, using public-address system
• Sell and assemble tickets for transmittal or mailing to customers
• Determine whether space is available on travel dates requested by customer
• Achieved unit sales targets for new and/or pre-owned cars and related products and services from retail and/or wholesale clients.
• Assumed responsibility for the entire sales process, including: Getting to know the client via an in-depth interview.
• Accommodated the client's product preference via presentation and demonstration.
• Prepared the client for ownership with a smooth and thorough delivery that accommodated all of the client's expectations.
• Established a sustained consultative relationship with each client.
• Followed up with prospects, utilizing various methods of communication.
• Developed new business and leads and increased client base through focused personal marketing efforts that included, but not limited to, direct mail, networking affiliations and telemarketing.
• Made effective deliveries by following all sale details, inspecting every car sold, introducing clients to the Service Manager, and making a personalized delivery of the car.
• Maintained comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons.
- Graduation Project: Design database for Tourism Company - Grades : Excellent