Senior Manager Business Development
Vision Concept Aviation Training Institute
Total years of experience :13 years, 2 Months
Assess training needs of all stakeholders. Develop comprehensive an overall training program to match the Stakeholder needs and ensure competency levels are achieved. Develop orientation and familiarization training courses that cover generic facility spaces, functions and systems and individual stakeholder requirements. Review Design Builders Proposed training plans, syllabus and instructional materials for all equipment & systems; manage training Airport operations, maintenance personnel, service contractors and other stakeholders. Manage & coordinate schedule & quality assurance, for each training plan. Develop with the design builder the Training Quality measurement & post-training evaluation/assessment program. Coordinate, review training activities with the design builder, commissioning, operations maintenance, Airport Departments, Airlines, GCAA, design consultant and other stakeholder groups. Coordinate and assist with filming of training sessions and quality reviews of the classes. Assist with the development, refinement and implementation of CAR 66 Plan, including checklists, simulations, trails, training programs. Manage Training program including development of concept, execution, gathering feedback and resolution
Senior Sales Executive for Jet Charter Sales, Domestic and International VVIP Client Advisor, managing Companies Most Valued Client request while keeping the Management Informed. Building and managing all charter client relationship, understanding client needs, selling benefits & Creating solutions. Perform On demand sales while on call24/7, able to perform all dispatch duties which include Trip sheet data input, scheduling with aims aviation software, coordination with Ground staff to timely obtain international flight permits. In charge If all charter sales, charter related pricing, and managing of al incoming and outgoing funds used for expediting trips. Responsible for overseeing the preparation of each aircraft prior to departure Contract management post signature. Cost capture and invoicing responsibility during project inputs. Maintaining effective and productive business relationships with existing clients.
Organizing and implementing all aspects of leasing contract, from aircraft receipt through to dispatch
Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services of airline project outside the base station. Assist the Director Sales in the operation planning for bids for new wet lease contracts. On securing a Wet Lease contract, in collaboration with ESJ Flight Operations and Engineering teams, ensuring the recruitment of flight deck and cabin crew numbers and the required engineering aircraft support services. Mapping out, tracking and highlighting the requirement for corrective action of any shortfall in the determined operational resources required to fulfil the Wet Lease contract. Supporting the Director Sales and HR Management in the costing of the relevant negotiations for CBA’s for the jurisdiction of all Wet Lease and Franchise operations. Providing fully negotiated union agreement briefs, and costs thereof, to the Flight Operations departments. Supporting the Director Sales in ensuring a seamless and robust integration of the new Wet Lease contract into the ESJ core Flight Operations infrastructure. Reporting, tracking and monitoring reliability and punctuality for all Wet Lease contracts, highlighting deviations from SLA’s Reporting, tracking and monitoring costs associated with Wet Lease contracts, highlighting any deviation from budget. Reporting, tracking and monitoring non conformances highlighted by the customer. KPI management of wet lease performance for both internally within ESJ and for customer requirement. Managing the relationship between ESJ OCC and the client airline’s OCC. In collaboration with other departments ensure yearly budgets are submitted in line with expansion plans. Supporting the Director Sales in managing the operational relationship with customer airlines. Other duties as may be assigned from time to time. Process and track weekly crew charter commission payments from external catering suppliers Process and maintain charter revenues; weekly paperwork at outstations and actual flown loads Set up ad-hoc charter quotes and ACMI flying Ensure suitable charter processes and procedures are adhered to and improved where required, maintain robust financial processes and reporting, including accurate costing, post-flight reconciliation, reporting ancillary sales
Design, develop, manage and have accountability for the regulatory training of ESJ Cabin Crews as defined by GCAA/CAR-OPS 1 and ESJ OM-Part D. Recommend appropriate training courses having determined the training needs and evaluating their effectiveness, and monitoring their results on the Cabin Crews’ performance. Monitor Cabin Crew safety trends and ensure that issues are delivered in training syllabus. Act as GCAA Focal Point (Cabin Safety) and delegate the responsibility to another supervisor if absent. Managing training programs, providing design and delivery of effective solutions, ensuring that all objectives and GCAA regulations & meeting defined standards. Managing and having accountability for the operation of a Cabin Crew within the ESJ network related to the B.737 Safety and Security. Reviewing the performance to identify strengths/ weaknesses and to establish appropriate corrective measures in order to improve the training.
Train the cabin crew, how to carry out pre-flight safety checks and ensure meals are ready for the journey; how to deal with passengers with special requirements and disabilities; how to cope with emergencies; and how to safely serve food and drinks.
The subjects of safety equipment and procedures, first aid, aviation security and dangerous goods, cabin service and Developing the skills and capabilities of senior and supervisory level, design the training from scratch, and deliver an evaluation of how well it has been delivered.
Human Resource Management Airline Economics Crisis Management Accident & Incident Investigation Aviation Psychology Airline Marketing Airline Business Fleet Planning Risk Management Airline Operations