IT Coordinator
Dolphin Holding WLL
Total years of experience :14 years, 2 Months
• IT Support Administration:
o Troubleshooting major network fluctuation issues.
o Fixing delayed emails issue
o Emails being sent repeatedly to recipient.
o Network cleaning from a virus which was there for 6 months.
o Troubleshooting day to day problems in other subsidiaries of the Holding.
• Project management:
o Planning, implementing, and buying of office 365 for all the employees has begun and running smoothly
o Project manager for Microsoft Dynamics Navision implementation in the company.
o Planning, and managing photoshoots for a fine dining restaurants’ branding which is called “Patagonia Argentino Restaurante”.
o Planning, managing, and organizing tweetup event to spread the word of mouth for the Fine Dining restaurant “Patagonia Argentino Restaurante”.
• Communications/ online media marketing:
o Have to plan, and manage social media activation for all the consumer handling subsidiaries.
o Planned, managed, implemented, developed, and produced websites for Dolphin Holding and a few subsidiaries who don’t have IT or Communications departments.
o Produced plans to activate the subsidiaries online and offline, with brand communication standards.
• Developed the main company website which currently looks like > www.theyouthcompany.com
• Developed website for their annual festival www.rtwfestival.com
• Developing another website for the company named as www.Youthhub.me
• Developed another website of Arab Hip Hop Festival. www.theyouthcompany.arabhiphop.com
• Setting up internet marketing strategy with the least budget and best impact over the internet which includes facebook ads and promotional activities, mall/public places activities, Tweets, Instagramming, and Mobile messaging apps such as BBM, wattsapp, Viber etc.
o https://www.facebook.com/theyouthcompany (55k - 100k)
o https://www.facebook.com/Run.The.World.Festival (12k- 20k)
o https://www.facebook.com/YouthHubQatar (2k - 5k)
o https://www.facebook.com/pages/Arab-Hip-Hop-Festival (0-1.5k)
• Solving day to day networking issues such as: o Setting up a central network for the whole company users which was separated in three completely different ADSL lines.
o Connecting PCs and Macs with printer.
o Remote Access and troubleshoot problems of desktop PCs and Macs.
o Cabling for all the floor.
o Issuing tickets for every request made.
A Project under The Youth Company
> updating contents of all the companies registered into the system .
>Check for their daily updates and articles on news and relate them into the system and customers view.
>enabling companies to advertise and publish their schemes on the website.
> keep a control over all the information of these companies and the flow of data running through the whole website.
> its a part time activity at home.
• Learning Resource Center assistant and IT assistant
• Developed and managed two intranet web pages
• Oversaw day-to-day IT needs in busy Resource Center with 40 computers and 4 printers
• Assisted students with special IT needs
• Helped supervise during after school hours including on-the-spot tutoring
• Helped arrange special events (graduation, fund raiser, etc.)
• assistant to Website content manager, editing pictures and different files and uploading on the main DTFF website.
• Worked in promotional activities of different brands of food and drinks like(puck cream and Power horse, Nescafe etc)
• as IT helpdesk at the main Aspire venue.
> helping the media team or network team with IT support.
> trouble shooting or replacing laptop due to time limit troubleshooting of any problem.
• Assistant IT administrator, sharepoint administration, project server.
• Managed share point, inventory, server analysis, printers updates
• Troubleshooted PC / laptop problems for employees
• did quality survey of DHL.
• Beach VolleyBall venue, My job was to take the results print them and distribute them into media departments.
• I was a tele-agent and network assistant in Mace Corporation for 2 months.
learnt intermediate level use of VB. NET, Java , Oracle, Project manager, System Analysis , Database developemnt, ASP.NET, Business fundamentals. MS office complete, VISIO, HTML, XHTML, CSS It was a 3 yrs diploma...