telesales executive
cupola teleservices
Total years of experience :13 years, 8 Months
making outbound calls & receiving inbound calls.
updating latest offers of balance transfer & easy cash to customers on their credit cards.
closing successful sales and receiving daily, monthly & quarterly targets.
collecting credit card details & providing to verification dept for further process.
providing customers after sales service by regular follow up.
training new staff & leading team on time to time basis
- Informing customers about their due bills for their service
- Assisting them in making payments conveniently
- Making sure they make their payments on or before due date
- Providing customer service if there is needed regarding the service & forwarding it to the client
- Following up with customers
- Selling hp products
- Briefing customer about the products
- Fulfilling customer needs
- Following up with sales team regarding the stocks & display
- Promoting laptops such as acer, hp & dell
- Looking after the stocks
- Providing customer correct guidance for the product that would fulfill his needs
promoting apple products
- informing customers about features & services provided in the product
- assisting customer in choosing the product as per his needs