Sales Coordinator
Transgulf Readymix Concrete Co.
Total years of experience :12 years, 5 Months
• Preparation of the Sales Prequalification Packages.
• Responsible to log customer requirements in the CS/4 Readymix Application.
• Records the customer requirements in “Enquiry Form TG-QF-04” in CS/4 readymix ERP application indicating the mode of customer enquiry.
• Submits written specifications along with the print out of enquiry from generated from the CS/4 application to Technical Department.
• Follow up with the Technical department on the mix designs been forwarded.
• Prepares proposal or quotation to be submitted to the customer.
• Logs all customer complaints in the Customer Complaints Log. Summarizes customer complaints and generates analysis reports based on nature of complaint and submit this report on a monthly basis to Company Sales Manager, Area Sales Manager and MR.
• Prepare Monthly collection figures.
• Prepare Monthly Sales Meeting Report.
• Handles and monitors customer satisfaction survey
• Other duties and responsibilities as may be assigned by the sales manager.
• Functions as the Sales Administrator as and when required in the sales department.
• Receiving and inspecting brand new vehicles prior to delivery to lessee.
• Process request for quotation (RFQ) with agencies and suppliers.
• Make sure of Updating computer system when the vehicle is delivered.
• Report to the direct manager of any deficiencies in the accessories or any damages in the vehicles
• Receive and inspect leased vehicles that were damaged in accident.
• Maintain hard- copies records of all vehicles documents, correspondence, etc.
• Following up the filing system of the department files
• Scheduling meetings and appointments for Leasing Supervisor
• Follow up with Leasing Supervisor all issues of insurance companies
• Prepare the claims and send them to the Insurance Company
• Analyze the claim and decide whether it is covered by the policy
• Coordinating all programs of insurance.
• Maintaining insurance data and other records
• Obtaining and organizing all supporting documents and maintaining the complete files for each policyholder in the system, including policies that are cancelled and have had members added to them Perform, update, and monitor renewal notices.
• To receive and process requests related to policy changes or addition or deletion of members within the policy by receiving the email and processing or forwarding it in a timely manner Underwrite within limited designated authority the incoming proposals and enquiries.
• Reviewing and verifying clients data (e.g. age, name, address, et cetera), thereby ensuring the members are related to the policyholder
• To transcribe member data to worksheets and enter data into the IMS system for use in preparing documents and adjusting clients’ accounts Issues instructions and assigns duties to other workers