Branch Manager
Askari Bank Ltd
Total years of experience :18 years, 10 Months
Directing all operational aspects including distribution, customer service, and sales in accordance of Bank's objective.
Ensure compliance with regulatory standards and policies.
Building and maintaining strong relationship with clients, staff and stakeholders.
Manage all aspects of branch sales, operations, and customer service in line with the branch goals.
Train, coach, motivate and develop the branch staff.
Buid and maintain strong relationship with clients, staff and stakeholders.
Keep updated regarding Bank's policies and procedures, SBP’s guidelines including Prudential Regulations, their dissemination to concerned staff and monitoring compliance.
Management of overall branch operations, ensuring efficiency, effective controls and maintenance of quality service level.
Ensure proper daily checking of bank’s activity report; monitoring of suspense and reconciliation of accounts in line with prudential regulations.
Supervising branch operations pertaining to clearing, remittances, collections online operations etc.
Ensuring that accounts are opened and maintained in line with bank’s internal procedures and KYC requirements of SBP; ensure that the cheque books are issued as per prescribed procedure minimizing chances of fraudulent activity.
To sign off daily position report and exchange position reports for TRY- head office perusal; cancel cheques and supervise/sign vouchers pertaining to operations of branch as per delegated authority
My responsibilties include: To ensure customer friendly counter services with minimum turnaround time, to resole customer queriesand issues in most efficient and professional manner, supervision of inward/outward clearing, processing of cheques through intercity clearing/outward bills for collection. issuing Demand-drafts, pay-orders and to supervise the locker operations and account opening activities of the branch, supervision of all cash related transaction over the counter. To ensure smooth and timely completion of receipts/payments, . To ensure that all the teller transactions are in accordance with prescribed policies and in adherence with the banking laws.
