Business Development Manager
Reach Employment Services
Total years of experience :13 years, 3 Months
The main duties can be summarized as the following:
• New Business Development
o Prospect for potential new clients and turn this into increased business.
o Meet potential clients by growing, maintaining, and leveraging my network.
o Identify potential clients, and the decision makers within the client organization.
o Research and build relationships with new clients.
o Set up meetings between client decision makers and company’s practice leaders/Principals.
o Participate in the service pricing.
o Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Client Retention
o Keep and enhance the existing relationships.
o Participate in internal and external client debriefs.
• Business Development Planning
o Attend industry functions, association events and conferences, and provide feedback and information on market and creative trends.
o Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
o Identify opportunities for campaigns and services that will lead to an increase in sales.
o Using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.
• Management and Research
o Submit weekly progress reports and ensure data is accurate.
o Ensure that data is accurately entered and managed within our company CRM.
o Forecast sales targets and ensure they are met by the business developer’s team.
o Work with marketing staff to ensure that prerequisites are fulfilled within a timely manner.
o Ensure that all the business developers’ team are representing the company in the best light.
• Leadership & team leading skills
o Develop a strategy the team will use to reach its goal
o Provide any training that team members need
o Communicate clear instructions to team members
o Listen to team members' feedback
o Monitor team members' participation to ensure the training they providing is being put into use, and also to see if any additional training is needed
o Manage the flow of day-to-day operations
o Ensuring the performance of the staff is of a high standard
o Reporting to management
o Organizing holidays and training
o Discussing and resolving problems
o Carrying out performance reviews
The main duties can be summarized as the following:
o Coordinates sales forecasting, planning, and budgeting processes used within the sales organization
o Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
o Coordinates planning activities with other functions and stakeholders within the firm sponsors
o Works to ensure all sales organization objectives are assigned in a timely fashion
o Proactively identifies opportunities for sales process improvement.
o Works closely with sales team to inspect sales process quality and prioritize opportunities for improvement.
o Assists sales management in understanding process bottlenecks and inconsistencies.
o Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team.
o Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
o Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
The main duties can be summarized as the following:
o Operate as the lead point of contact for any and all matters specific to my customers & clients
o Build and maintain strong, long-lasting customer relationships
o Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
o Ensure the timely and successful delivery of our solutions according to customer needs and objectives
o Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
o Forecast and track key account metrics
o Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
o Assist with high severity requests or issue escalations as needed.
o Leading and training other members of the account team
o Managing the work of account executives
o Leading project management activity
o Ensuring necessary actions are undertaken by the account team
The main job tasks
• Daily directly with customer either by the telephone or face to face.
•Sell the company products for a specific commission.
•Presenting and explain a new products or services for customers.
•Respond promptly to customer inquiries.
•Handle and resolve customer complaints.
•Obtain and evaluate all relevant information to handle inquiries and complaints.