Recruitment and Administration Specialist
Al Fanar Company
Total des années d'expérience :12 years, 3 Mois
Duties : - Working closely with the line manager to understand, determine & deliver manpower needs. - Post jobs over the job boards in a proper format. - Search, attract and source qualified candidates for different positions. - Acquire new CV through networking with other agencies. - Searching on job boards, internet for qualified candidates. - Conducting Initial Interviews to shortlist the best-qualified Candidates. - Coordinate between recruitment and different departments for the final interview & all related Matters. Proceed with the Employment approval Process & Extend offer to selected candidates. Responsible for co-ordination of the visa process internally and externally Prepare all Visa utilization documents and submit to the respective Recruitment Agency to ensure timely issuance of visa to the accepted candidate.
Duties/functions may include, but are not limited to, the following:
• Maintaining the employees records and files.
• Implementing the Human Resources Information System to record, maintain, plan and manage the employees information.
• Working closely with departments, assisting line managers to understand and implement internal policies and procedures.
• Promoting equality and diversity as part of the culture of the organization.
• Developing and implementing policies and assist in developing employee handbook.
• Dealing with grievances and implementing disciplinary procedures.
• Controlling time attendance and overtime hours as per the internal policies.
my job profile includes :
1- Responding, and serving all bank clients’ enquiries and prospects either by phone or e-mail.
2- Handling all client complaints in a timely manner at the highest quality standards.
3- Providing information on all Bank Products to existing & potential clients.
4- Selling bank products and services, and generate quality service opportunities.
5- Resolving customer complaints, either directly or conjointly with the other concerned departments.
6- Maintaining high call quality standards when contacting with customers.
7- Executing client instructions as per bank policies and procedures.
My name is Waseem Ibrahim , I had completed all requesting courses of the Business administration in Al Balqaa Applied University, with “very good“ rating ( 3.32) , involving the practical course.