Waseem Ibrahim, Recruitment and Administration Specialist

Waseem Ibrahim

Recruitment and Administration Specialist

Al Fanar Company

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Business Administration
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Recruitment and Administration Specialist at Al Fanar Company
  • Saudi Arabia - Riyadh
  • My current job since May 2014

Duties : - Working closely with the line manager to understand, determine & deliver manpower needs. - Post jobs over the job boards in a proper format. - Search, attract and source qualified candidates for different positions. - Acquire new CV through networking with other agencies. - Searching on job boards, internet for qualified candidates. - Conducting Initial Interviews to shortlist the best-qualified Candidates. - Coordinate between recruitment and different departments for the final interview & all related Matters. Proceed with the Employment approval Process & Extend offer to selected candidates. Responsible for co-ordination of the visa process internally and externally Prepare all Visa utilization documents and submit to the respective Recruitment Agency to ensure timely issuance of visa to the accepted candidate.

Human Resources Officer at ABC bank - Arab Banking Corporation
  • Jordan - Amman
  • July 2013 to April 2014

Duties/functions may include, but are not limited to, the following:

• Maintaining the employees records and files.

• Implementing the Human Resources Information System to record, maintain, plan and manage the employees information.

• Working closely with departments, assisting line managers to understand and implement internal policies and procedures.

• Promoting equality and diversity as part of the culture of the organization.

• Developing and implementing policies and assist in developing employee handbook.

• Dealing with grievances and implementing disciplinary procedures.

• Controlling time attendance and overtime hours as per the internal policies.

Contact Center Officer at Bank of Jordan
  • Jordan - Amman
  • February 2012 to July 2013

my job profile includes :

1- Responding, and serving all bank clients’ enquiries and prospects either by phone or e-mail.

2- Handling all client complaints in a timely manner at the highest quality standards.

3- Providing information on all Bank Products to existing & potential clients.

4- Selling bank products and services, and generate quality service opportunities.

5- Resolving customer complaints, either directly or conjointly with the other concerned departments.

6- Maintaining high call quality standards when contacting with customers.

7- Executing client instructions as per bank policies and procedures.

Education

Bachelor's degree, Business Administration
  • at Al Balqaa Applied University
  • January 2012

My name is Waseem Ibrahim , I had completed all requesting courses of the Business administration in Al Balqaa Applied University, with “very good“ rating ( 3.32) , involving the practical course.

Specialties & Skills

English
Administrative Duties
Microsoft Office
Creative Work
Customer Service
Ms Project Management
Oracle Banking Information System
Decision making skills
Creative thinking
interpersonal communication
Teaching skills
MS - Excel
Broad-minded
Jordanina Labor Law
Records Keeping
HR Reports
multi-task

Languages

English
Expert
Arabic
Expert

Training and Certifications

Legal Aspects for Human Resources Management (Certificate)
Date Attended:
October 2013
Valid Until:
October 2013
HR Accounting Certificate (Certificate)
Date Attended:
September 2013
Valid Until:
September 2013
ICDL - computeach - UNESCO accredited Testing Centre (Certificate)
Date Attended:
September 2012
Valid Until:
October 2012

Hobbies

  • photography - reading books