Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Mohammad Wasim Jan, Head of Operations

Mohammad Wasim Jan

Head of Operations·Kerten Hospitality

United Arab Emirates

Master's degree, Marketing

Work experience

Total years of experience: 21 years, 7 months

Head of Operations

October 2018 - Present

Kerten Hospitality

Dubai, United Arab Emirates

October 2018 - Present

• My Overall job responsibilities is to ensure that a business’s in-country affiliate adheres to all country regulations and cultural guidelines and also develop plans for company growth and improvement of sales.
• Oversee the hiring and training of staff in the region and involved in staff selection, training development, scheduling and ongoing professional development of employees.
• To work closely with the franchised outlets and provide support.
• To open new restaurants by providing operational, human, training support.
• To develop a system to achieve the yearly target.
• Participate in food promotion panel, manage the external food hygiene consultants, manage and helping enforce the agreed brand standards for each unit and conducting monthly audits, department representative for all special events.
• Ensure strict compliance with all the relevant hygiene and safety legislation and requirements, championing a training culture, reviewing the product range for quality standards,
• To work & develop relationships with the external franchisee and suppliers, ensure that the operational food & beverages team deliver the highest quality of product and financial returns.

Company industry:
Hospitality & Accomodation
Job role:
Management

Manager Operations & Business Development

October 2015 - October 2018

Spice Sense Restaurants

Dubai, United Arab Emirates

October 2015 - October 2018

• My Overall job responsibilities includes to work & develop relationships with the external franchisers and suppliers, ensure that the operational food & beverages team deliver the highest quality of product and financial returns.
• Ensure strict compliance with all the relevant hygiene and safety legislation and requirements, championing a training culture, reviewing the product range for quality standards,
• Find and engage external contractors, professionals and effective links, manage all internal stakeholders both other departments with-in the Spice Sense.
• Participate in food promotion panel, manage the external food hygiene consultants, manage and helping enforce the agreed brand standards for each unit and conducting monthly audits, department representative for all special events.
• Sales and marketing management for franchised outlets.
• Liaison with the franchiser
• Maintaining the F&B management invoices and journals, budget settings, managing the incentive schemes, creating and managing efficient labour budgets as per business needs, finding potential outlet spaces in malls and other retail zones based on Brand and business model.
• Finding new business opportunities, oversee the current projects
• Manage ordering for equipment within financial constraints, develop and review all KPI's are met and provide constant leadership/counselling/advise and feedback.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Business Manager

August 2014 - July 2015

Bil Foods Ltd (Operator of Fatburger in Pakistan)

Lahore, Pakistan

August 2014 - July 2015

• My Overall responsibilities included to check the Stock management and compatibility level, ensure that staff is equipped with the right skills and knowledge, training and development of the staff, developing career path.
• Ensuring quality in all domain such as; customer services, product quality, hospitality, maintenance.
• Team training and growth, maintaining healthy and professional relation between the internal and external customers for the smooth operations of the business, making sure that all operations staff adhere strictly to quality and safety policy, ensure implementation of corporate franchise programs and initiatives and developing and launching new products.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Territory Manager North

January 2011 - June 2014

KFC

Islamabad, Pakistan

January 2011 - June 2014

• My overall responsibility included to prepare sales and transactions plans for the whole North QSR restaurants, execution of all Sales/Operations activities, pushing the operation team to go an extra mile, sales budgeting and target assignments to operations team,
• Profitability management/BSC implementation.
• Human capability enhancements, career path development for operations team, prepare and share competitor reports, building growth strategy,
• Business presentations and executions, providing regional support for launching new promotions.
• Re-opening and new openings of QSR restaurants, efficient cost management systems in QSR restaurants and conducting voice of the champions programs.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Senior Unit Business Manager

July 2006 - December 2010

KFC

Rawalpindi, Pakistan

July 2006 - December 2010

• My overall responsibilities included to utilize the potential of schools/institutions/pharmaceutical companies to achieve the sales targets,
• Carrying out food and safety audits, to check the quality of QSR restaurant services, maintaining high standards of food service and hygiene.
• Administering payroll, recruiting and training of operations staff, developing operations staff to the full potential, implementing of company SOP’s and policies, implementing the performance management and review system, identifying training needs of operations staff and conducting trade zone surveys.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Assistant Unit Business Manager

August 2004 - June 2006

KFC

Peshawar, Pakistan

August 2004 - June 2006

• My overall responsibilities included to ensuring Shift responsibilities of Operations, Operations Team Training & Development, Preparing Sales and Inventory sheets on daily basis and report it to Head Office.
• Stock Ordering as per business operation needs, engaging the whole shift with respect to Food hygiene, stock availability.
• Trained Staff, making plans to achieve the sales & operations budgets made,
• Preparing and achieving marketing targets,
• Ensuring customer services and expectations are met.
• Coordination with suppliers, vendors and Head office.
• Carrying out audits to check health safety, food safety and quality of service in the restaurant operations and ensuring food safety & hygiene standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

University of Management and Technology Lahore

December 2003

December 2003

Master's degree, Marketing

Pakistan

GPA (point): 3.54 out of 4

GPA (point): 3.54 out of 4

Major in Marketing

Edwardes College Peshawar

September 2000

September 2000

Bachelor's degree, Mathematics, Economics

Pakistan

GPA (percentage): 66%

GPA (percentage): 66%

Mathematics & Economics

Skills

operations
Expert
operations
Expert
Training
Expert
Training
Expert
Food Cost
Expert
Food Cost
Expert
Food Safety
Expert
Food Safety
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Restaurant Operations Management
Expert
Restaurant Operations Management
Expert
Training & Development
Expert
Training & Development
Expert
Multi Outlet Management
Expert
Multi Outlet Management
Expert
Food Safety & Hygiene
Expert
Food Safety & Hygiene
Expert
Business Development
Expert
Business Development
Expert
Food Cost Control
Expert
Food Cost Control
Expert

Languages

English
Expert

Training and Certifications

Certifications
Level 3 Award in Supervising Food Safety
Person In charge Level 3 Training
HABC Level 3 Award in HACCP for Food Manufacturing

Hobbies

  • Cricket