محمد وسيم جان

• My Overall job responsibilities is to ensure that a business’s in-country affiliate adheres to all country regulations and cultural guidelines and also develop plans for company growth and improvement of sales.
• Oversee the hiring and training of staff in the region and involved in staff selection, training development, scheduling and ongoing professional development of employees.
• To work closely with the franchised outlets and provide support.
• To open new restaurants by providing operational, human, training support.
• To develop a system to achieve the yearly target.
• Participate in food promotion panel, manage the external food hygiene consultants, manage and helping enforce the agreed brand standards for each unit and conducting monthly audits, department representative for all special events.
• Ensure strict compliance with all the relevant hygiene and safety legislation and requirements, championing a training culture, reviewing the product range for quality standards,
• To work & develop relationships with the external franchisee and suppliers, ensure that the operational food & beverages team deliver the highest quality of product and financial returns.

• My Overall job responsibilities includes to work & develop relationships with the external franchisers and suppliers, ensure that the operational food & beverages team deliver the highest quality of product and financial returns.
• Ensure strict compliance with all the relevant hygiene and safety legislation and requirements, championing a training culture, reviewing the product range for quality standards,
• Find and engage external contractors, professionals and effective links, manage all internal stakeholders both other departments with-in the Spice Sense.
• Participate in food promotion panel, manage the external food hygiene consultants, manage and helping enforce the agreed brand standards for each unit and conducting monthly audits, department representative for all special events.
• Sales and marketing management for franchised outlets.
• Liaison with the franchiser
• Maintaining the F&B management invoices and journals, budget settings, managing the incentive schemes, creating and managing efficient labour budgets as per business needs, finding potential outlet spaces in malls and other retail zones based on Brand and business model.
• Finding new business opportunities, oversee the current projects
• Manage ordering for equipment within financial constraints, develop and review all KPI's are met and provide constant leadership/counselling/advise and feedback.

• My Overall responsibilities included to check the Stock management and compatibility level, ensure that staff is equipped with the right skills and knowledge, training and development of the staff, developing career path.
• Ensuring quality in all domain such as; customer services, product quality, hospitality, maintenance.
• Team training and growth, maintaining healthy and professional relation between the internal and external customers for the smooth operations of the business, making sure that all operations staff adhere strictly to quality and safety policy, ensure implementation of corporate franchise programs and initiatives and developing and launching new products.

• My overall responsibility included to prepare sales and transactions plans for the whole North QSR restaurants, execution of all Sales/Operations activities, pushing the operation team to go an extra mile, sales budgeting and target assignments to operations team,
• Profitability management/BSC implementation.
• Human capability enhancements, career path development for operations team, prepare and share competitor reports, building growth strategy,
• Business presentations and executions, providing regional support for launching new promotions.
• Re-opening and new openings of QSR restaurants, efficient cost management systems in QSR restaurants and conducting voice of the champions programs.

• My overall responsibilities included to utilize the potential of schools/institutions/pharmaceutical companies to achieve the sales targets,
• Carrying out food and safety audits, to check the quality of QSR restaurant services, maintaining high standards of food service and hygiene.
• Administering payroll, recruiting and training of operations staff, developing operations staff to the full potential, implementing of company SOP’s and policies, implementing the performance management and review system, identifying training needs of operations staff and conducting trade zone surveys.

• My overall responsibilities included to ensuring Shift responsibilities of Operations, Operations Team Training & Development, Preparing Sales and Inventory sheets on daily basis and report it to Head Office.
• Stock Ordering as per business operation needs, engaging the whole shift with respect to Food hygiene, stock availability.
• Trained Staff, making plans to achieve the sales & operations budgets made,
• Preparing and achieving marketing targets,
• Ensuring customer services and expectations are met.
• Coordination with suppliers, vendors and Head office.
• Carrying out audits to check health safety, food safety and quality of service in the restaurant operations and ensuring food safety & hygiene standards.