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wassim ismail, Project support manager

wassim ismail

Project support manager·Averda

Oman

Bachelor's degree, Business Administration- Banking & Finance

Work experience

Total years of experience: 26 years, 3 months

Project support manager

August 2016 - Present

Averda

Muscat, Oman

August 2016 - Present

Responsible for supervising insurance operations for the company assets & fleet.
Manages adjusters, investigators, and appraisers. Insures claims are processed in a timely manner and resolves issues that arise during process.
Create and modify procedures and documents related to policies.
Assist in claims management.
Identify and analyze risks associated with policies.
Minimize risk of financial loss.
Obtain and oversee company insurance or related funds that management uses to cover costs such as disability benefits or lawsuits.
Direct information for claimants.
Preside over claims investigations.
Review insurance policies.
Manage insurance data for reports.
Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits
Determine premium rates.
Ascertain cash reserves necessary to ensure payment of future benefit

Company industry:
Facilities & Property Management
Job role:
Support Services

Branch manager

June 2010 - July 2016

Global Falcon for general trading

Sharjah, United Arab Emirates

June 2010 - July 2016

Branch Manager/ Sales & management- Sharjah
United Arab Emirates

Company Industry: Automotive _ Showroom for used vehicles
Job Role: Sales, marketing & management
A well-established showroom for Used Vehicles

Direct all operational aspects including sales operations, customer service, administration and invoicing
Assess local market conditions and identify current and prospective sales opportunities
Communicating with target audiences and managing customer relationships
Sourcing advertising opportunities and placing adverts in the press (local, regional, national and specialist publications) or on the radio
Managing the production of marketing materials, including leaflets, posters, flyers, newsletters and e-newsletters
Develop forecasts, financial objectives and business plans
Maintaining and updating customer database
Monitoring competitor activity
Supporting & guiding other colleagues
Conducting daily analysis of all activities and report against budgets, and creating and Implementing action items out of this reporting to outperform KPI's
Responsible for pricing of traded cars
Ensure 80 to 100% customer satisfaction
Implement cost effective price strategies suitable for the customers
Conduct the digital marketing plan through Google and Facebook
Achieve the annual sales target
Maintain and extend a cross business network to bust sales for all kind of used vehicles in UAE market and for export market
Determines annual and gross- profit by forecasting and developing annual sales quotas for region, projecting expected sales volume and profit for existing and new stock
Establishing pricing and buying strategies
Recommending selling prices
Monitoring the inventory turnover ratio

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

branch manager

July 2007 - June 2010

Arabian Automobiles Co.

Sharjah, United Arab Emirates

July 2007 - June 2010

branch manager for Arabian Automobiles Co an Automotive dealer in Dubai and the northern emirates.
Responsible for the marketing activities of the branch.
Responsible for the sales activities of the branch.
Leading the sales team.
Implementing the yearly marketing plan for the branch.
Make PR with the VIP customers.
Make PR with the government entities.
Responsible for the internal auditing of the branch.
Total quality management consultant.
Preparing the income statement of the branch.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Sales and Marketing manager

July 2003 - June 2006

Riyadh International for medical equipments and services

Jeddah, Saudi Arabia

July 2003 - June 2006

Sales and Marketing Manager for medical devices laser machines and dermatology products in Saudi Arabia, the Gulf and Lebanon from July 2003 till Feb 2006.
my responsibilities were as followings:
Managing the sales team.
Implementing and managing the cross-functional teams.
Preparing the company's marketing plan.
Inputing innovative marketing ideas.
Preparing the company's objectives and goals.
Depending on benchmarking for my strategic management process.
Preparing the company sales and marketing strategic.
Making the SWOT analysis.
Implementing the basic principles of Total Quality Management.
Preparing the market study for the new products.
Introducing new products to the market.
Arranging and organizing Seminars and Exhibitions of medical equipments and products.

Company industry:
Medical Hospital
Job role:
Sales

Sales supervisor

June 2001 - July 2003

TANNAH Corporation- Kitchen cabinets and furniture

Riyadh, Saudi Arabia

June 2001 - July 2003

Sales supervisor in TANNAH Co. : introducing new products to the market, invention of new models, structuring innovative management system based on Oracle solutions.Executing and closing the sales deals.
Developing and executing strategic marketing plans.Searching for new clients in KSA market and in the Gulf market.
Implementing the best practices and delegating responsibility for actions to individuals or cross-functional teams.
Setting measurable goals that are to be accomplished within a specified time frame.
Implementing the Product Redesign.

Company industry:
Heavy Industry & Metallurgy
Job role:
Management

Owner and Manager

February 1998 - April 2000

DICOM tiles factory

Tripoli, Lebanon

February 1998 - April 2000

As the Manager I was responsible for the followings:
Managing DICOM corporation: DICOM is a factory of tiles and blocks.
Managing the labour forces.
Managing the project.
Analyzing and comparing the weak points and strong points in the market.
Opening new market for the Business.
Managing the daily operations of the factory
Preparing the ROI and analyzing it.

Company industry:
Construction & Building
Job role:
Management

Education

Lebanese American University

September 2000

September 2000

Bachelor's degree, Business Administration- Banking & Finance

Lebanon

I am proud of gaining excellent level of education in a very important and growing field: Business Administration. In addition, in the same period and in order to assist my financial situation I have evenly succeeded to run both my serious job for DICOM CO, and to have additional work hours in my university as I was the secretary of the Dean of my Business school: Dr. WASSIM SHAHINE for 3 subsequent years. This is a true evident that I can easily hold the STRESS in work. I am a strategic stress manager.
View attachment

Rawda school

June 1996

June 1996

High school or equivalent, Experimental sciences

Lebanon

I was the third in my class. I have honors in the math and chemistry courses. My level was always very good.

Skills

Automotive Aftermarket
Expert
Automotive Aftermarket
Expert
Automotive Sales
Expert
Automotive Sales
Expert
Oracle
Expert
Oracle
Expert
Spare Parts
Expert
Spare Parts
Expert
Marketing Research
Expert
Marketing Research
Expert
Shaped leadership
Expert
Shaped leadership
Expert
Expert negotiator
Expert
Expert negotiator
Expert
MS word, excell, internet, Oracle
Expert
MS word, excell, internet, Oracle
Expert
active thinker
Expert
active thinker
Expert
professional seller
Expert
professional seller
Expert
Automotive Aftermarket
Expert
Automotive Aftermarket
Expert
Automotive Sales
Expert
Automotive Sales
Expert
Oracle
Expert
Oracle
Expert
Spare Parts
Expert
Spare Parts
Expert
Marketing Research
Expert
Marketing Research
Expert

Languages

Arabic
Expert
French
Expert
English
Expert
Dutch
Beginner

Training and Certifications

Training
Certified Digital Marketing Master
www.digitalvidya.com
Nov 2014