Retail Sales Manager
MAGRABI Retail Group
Total des années d'expérience :11 years, 3 Mois
as a store manager i have to Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
PROFESSIONAL EXPERIENCE:
• (16/05/2014 TO November 2016 ), as an Assistant Store manager
• (04/03/2013 TO 15/05/2014), as a senior sales associate
in Magrabi optical company.
Magrabi Optical Retail Company: About Us
The Magrabi Company was first established by Dr. Amin El-Maghraby in Egypt in 1927. Proudly following in his father's footsteps, Dr. Akef El-Maghraby continued investing in the field of eye care services, and lay the foundation for Magrabi Hospitals and the Magrabi Retail Group.
Assistant store manager Job Duties and Tasks:
- Manage all the team such sales target and schedules working hours,
Arrange all weekly meeting with sales staff, discuss all targets and issues.
- Reaching sales targets and increasing profits, and daily bank cash deposit
- Dealing with customer service issues such as queries and complaints
- Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
- Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
- Verify that finished lenses are ground to specifications.
- Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
- Maintain records of customer prescriptions, work orders, and payments.
- Perform administrative duties such as tracking inventory and sales,
- Submitting patient insurance information.
• 11/05/2012 to 28/02/2013: A position as a Technical Commercial, a direct sales executive in an insurance company. .
The Tunisian company for insurance of foreign trade "COTUNACE."
Building on decades of experience and a wealth of knowledge in export credit risk assessment, « COTUNACE » the Tunisian Company for Insurance of Foreign Trade, offers insurance products destined to protect Tunisian companies against outstanding payment risks and market disruption of both a commercial and non-commercial origin, inherent to international trade.
As a technical commercial, FRONT OFFICE AGENT I have many functions. Manager customer files (database, phone, visit customers), I try to meet the specifications and negotiate the insurance contracts. (Price, time limits, conditions and modes of regulation, premium rates.). My technical skills allow me to better analyze the needs and achievements of commercial offers, and provide the best service to the customers.
• 15/06/2010 to 15/09/2010: (3 months) Summer Training period in the company “ALPAGA DESIGN” specialist in modern and contemporary furniture.
(Akouda Sousse, Tunisia).
• 01/08/2009 to 31/08/2009: (1 month) Summer Training period in the sales department in the company “General Equipment Doudeshe” Sale of Spare Parts industry.
• 01/07/2009 to 31/07/2009: (1 month) Summer Training period in BIAT (INTERNATIONAL ARAB BANK OF TUNISIA).
• 01/07/2007 to 31/08/2008: (14months) a modern furniture showroom Sales supervisor, my duties and responsibilities include primarily leading and motivating the sales employees to achieve sales goals of the company. I also participate in the preparation of commercial policy in connection with marketing department. Also I must handle customer’s complaints and work directly with customers to resolve problems.
In the company “ALPAGA DESIGN” specialist in modern and contemporary furniture.
(Akouda Sousse, Tunisia).
THE NATIONAL FUNDAMENTAL BACHELOR’S DEGREE Field: Economics and Management Specialty: Higher commercial Studies