Store Support Staff
adidas
Total years of experience :16 years, 2 Months
• Supports in receiving stocks and assist in registering the right records of stocks and inventories.
• Maintains the store cleanliness and organized.
• Prepare the products that needed to be displayed and assist in merchandizing and replenishing/shelving of products according to senior’s directives.
• Ensure Opening Price Points are well executed and updated
• Maintains the basic procedures of customer service inside the store in assisting walk in customers with their queries and follow ups on the orders for the customers, following the right procedures of passing the customer complaints or challenges through the right channel to the experienced employees on the shop floor.
• Assist Store team as and when needed as per their requests.
• Supports in receiving stocks and assist in registering the right records of stocks.
• Assist in completing the replenishments of products inside the store
• Support in maintaining records of non-moving products and passing the report to the management.
• Assist in merchandizing of products according to senior’s directives.
• Ensure Opening Price Points are well executed and updated.
• Maintains the basic procedures of customer service inside the store such as follow ups on the orders for the customers, following the right procedures of passing the customer complaints or challenges through the right channel to the experienced employees on the shop floor.
• Assist Store team as and when needed as per their requests.
• Capable of explaining all the information of the products (Prepaid, Postpaid sim and E-life) as well as communicating the use of all the products in the most professional and efficient way.
• Present to customer the latest updated offers issued and prepared by the Sales Manager in order to increase sales in the assigned outlet.
• Perform direct marketing and sales activities to generate sales as per the agreed sales and marketing plan.
• Understand the principles of marketing and sales including product offer development, features-benefits-solutions selling.
• Identify interested and qualified customers in order to provide them with additional information.
• Monitor and report on activities and provide relevant management information.
• Assigned in different key retailers JUMBO and Emax.
• Responsible in Telecom and IT Section.
• Responsible for activating of Etisalat, Du Prepaid and Postpaid SIM cards and promote to customer its current offers.
• Entertain and understand customer’s needs.
• Effectively communicate with different nationality of customers.
• Introduced product and promos to customer by exhibiting professional manner and top notch customer service.
• Does every day, weekly and monthly product inventory.
• Responsible for product management, including ordering, receiving, display, confirming, price changes, and handling damaged products and returns.
• Entertain customer’s complaints and properly coordinate to related department.
• Received phone calls and provide courteous/efficient service to customer/clients over the phone.
• Responsible in receiving important mails and immediately responds to queries.
• Establish good relationship with colleagues, provide opinions if required.
• Does cashiering as and whenever needed.
• Filing and maintaining of employee’s personal files and documents such as; visa, health card, labor card and others.
• Arrange and filing of customer’s and vendor file.
• Encoding of Pro-forma Invoice and Quotations.
• Coordinate to each department regarding internal commodities supplies need/ request. And review Internal Material Requisition.
• Coordinate to different suppliers. And review the best quotation in terms of supplies, prices, quality of products and services.
• Does, (L.P.O) Local Purchase Order.
• Expedite materials and supplies/commodities and ensure that all purchase items are completely delivered in good terms.
• Arrange and files all P.O (Purchase Order) and material receiving Report.
• Does, weekly, monthly and annual purchase report and delivered orders to the Managers.
• Provide copy of L.P.O/I.P.O and M.R.R (Materials Receiving Reports) to
Accounts Payable Dept. (A&F).
• Prepare of Checks Deposit Slip for bank deposit.
• Received phone calls and provide courteous to clients over the phone.
• Responsible in receiving important mails and documents.
• Effectively communicate with different nationality of customers
Member of Mathematics Society