Brand Manager - Pre Opening
Plenty
Total des années d'expérience :9 years, 0 Mois
- Getting in touch with designers, viewing collections, contracts, and sales analytics.
- Maintaining customer experience through team member interaction and store presentation.
- Monitoring the consumer reactions and the distribution of the product via market research and focus groups.
- focusing on linking the brand with customers' emotional side either B2B or B2C.
- Planning of Marketing actions inclusive of advertising, social media,
PR, develop special events.
- Researching the market, keeping up with new trends and
products.
- Develop & evaluate market research including monitoring competitor
strategies.
- Preparing the Marketing Plan for the brand aiming to create Brand awareness, Brand differentiation & Brand recognition & positioning.
- Provide end to end HR support, including organizational development,
employee relations, talent management, performance management,
development, employee engagement, and success planning activities.
- Direct and administer HR programs and processes efficiently and
effectively including but not limited to talent development, total
rewards, communications and staffing
- Work as internal HR Consultant, to matters relating to employees e.g.
decisions on recruiting extra workforce, improving productivity, talent
related discussions/decisions, Operating Cost management.
- Collaborates with Recruitment/Staffing team and hiring managers in
defining position responsibilities and identifying potential qualified
candidates
- HR management reports and statistics, as needed routinely
communicate and report the status of recruiting, open positions,
hiring sources, hiring costs, et
o Responsible for:
* Recruitment, job placement, and interviewing according to the Manpower plan (overseas - Local)
* Follow-up with the agencies (overseas candidates)
* Follow-up with government relations representative regarding the Visa status and government
and embassies requirements.
* Organized and coordinated two Career Fair at the hotel in the pre-Opening.
* Monthly review of outsource companies’ invoices to proceed (resignation - termination -
deduction - overtime).
* Create the Organizational Chart for the Galleria Hotel by Elaf from the scratch.
* Explain human resources policies, procedures, laws, disciplinary, and standards to new and
existing employees.
*New Hire process (paperwork -filing- GOSI - Medical Insurance - onboarding)
* Prepare monthly report for new hire, terminated & resigned employee for Corporate Office .
* Prepare & update daily full employment report related to hiring, transferring, promoting, manpower
plan, and terminating sent to the HR Director.
* Employee relations and resolve issues between management and employees.
* Policy development and documentation (create Employee of the Month & Year Policy)
* Payroll services and reports using Oracle
* Plan the budget for all the departments in the Hotel for the year of 2019.
•Monitor payment gateway for the incoming and outgoing transactions (swift messages) for the bank.
•Review alerts or transactions in SSS (Sanctions Screening System) to ensure that any matches found are reported to Compliance.
•Daily/ weekly/ monthly Payment Operation Report.
•Manage inbound & outbound calls, emails and customer service inquiries.
•Identify and assessing customers’ needs to achieve their satisfaction.
•Handle customer complaints, provide appropriate solutions and alternatives.
Toefel ITP: total score 537 (2015)
Second Class Honors
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