wejdan matbouli

* Oversee employee payroll accounting, transactions and reporting
activities.
* Manage payroll calculations, deductions and Ensure that payroll is
processed timely and accurately.
* Create HR policies and structures.
* Create Job descriptions.
* Determine HR and recruiting KPIs.
* Create and present KPI reports.
* Design, plan and execute selection processes (conduct interviews and
screening calls, administer psychological tests etc.).
* Source and find candidates qualified for open position.
* Reviews employment applications and background check reports.
* Perform candidate and employee satisfaction evaluations and
workshops.
* Assisting managers with staff requirements.
* Conducting interviews, recruiting, and vetting new staff.
* Create all official Human Resources letters, such as job offers,
contracts employee certificates, warning letters, etc.
* Post Vacancies on the company website and ensure the site is kept
up-to date.
* Create and maintain manpower plan.

* Organize & Coordinate Training Events.
* Modifies or Create Training materials & manuals to meet specific training needs.
* Design Training & Course schedules.
* Maintains understanding of new educational & training techniques & methods.
* Clerical duties.
* Prepare a Conference and Training Rooms.
* Conduct Training courses.
* Attending regular meetings, conference & seminars.
* Monitors training programs & manuals to ensure that they are effective & up-to-date & makes update as necessary.
* Present MAZDA vehicles & products on YouTube & Social-media.
* Training courses in Tokyo -JAPAN.

* Lead recruitment team and manage the recruitment function.
* Draft copy and design adverts, application packs and other relevant
marketing materials for vacancies.
* Follow up adverts and marketing materials on the various job boards
and recruitment media channels.
* Lead the communication with oversees agenises.
* Post vacancies on the company website and ensure the site is kept
up-to-date.
* Keep an up-to-date database of all relevant media contacts and
agreements.
* Monitor the effectiveness of different media to source candidates.
* Conduct the Orientation sessions with new joiners.
* Provide the highest levels of support and information to Divisional
General Managers throughout the process
* Conduct interviews for different levels and functions .
* Responsible for maintaining update of applicant's and vacancies
database.
* Admin and handle recruitment plat form TALENTERA.

* Managing the personnel records and ensuring all are kept up to date
* Managing and monitoring the attendance system.
* Supporting recruitment and creating documents, such as job offers,
contracts …etc
* Administration for all official Human Resources letters, such as
employee certificates, warning letters etc
* responsible for the new starter process, and ensuring all details are
accurately recorded, such as qualifications, reference checks etc

Have been rotating in several functions in multiple roles that support the performance of the store's retail experience.

- Responsible for ensuring an extraordinary customer experience by facilitating the coordination of welcoming customers

- Resolve customer inquiries and customer service related issues by answering inbound telephone calls and resolving customer emails

- Customer order maintenance and resolutions for inquiries that may pertain to placing a sales order, answering customer questions, or providing a resolution to an outstanding customer service issue
Support special projects or provide additional help with Call Center operational activities

- Handling all the cash transaction.

- Receive payment by cash, cheques, credit card etc

- Guiding and solving queries of customer

- Providing training and assistance to new joined cashier

- Maintaining monthly, weekly and daily report of transactions