وجدان سروجي

• Developed a new Temperature Sensitive Perishable shipments new product named (Fresh Plus).
• Initiated ramp equipment services for cargo aircraft as per GACAR 15 1 applicability.
• Identify new markets, potential partners, and opportunities to drive pharma and perishable handling
development.
• Align with government and or external stakeholders facilitating existing products..
• Monitor assigned products performance, and other special products performance and execute product
enhancements meeting global industry standards.
• Seal carriers pharma quality agreements in compliance with global IATA CEIV and GDP principles.
• Update Product Development Department Policy and Procedures.
• Submit and review the department budget.

Cold Chain Specialist In SAL Saudia Air Logistics Services (Saudia Cargo previously ) in the Commercial/ Business Development Department.

• Responsible for obtaining WHO GDP certifications for SAL main stations, acting as the focal person to
manage both internal and external stakeholders while managing a smooth audit and implementation plan.
• Conducted market research and implementation plan to introduce new cold chain value-added services (
Dry Ice, Cool Dollies, Thermal Blankets and transit Mobile Containers)
• Monitor cold chain product volume and revenue, ensuring operational KPIs were met.

Handeling, clearing Pharmaceutical and Aviation Shipments.
Data Quality monitor.
Invoicing and credit check.

Handel Airfreight Import Shipments

Credit Control.

Data Quality Monotor

Worked in a German freight forwarder office in import airfreight Jeddah:
• Managed customer profiles and crafted customer standard operating procedures (SOPs).
• Handle imported pharma shipments to top pharma companies coordinating clearance and delivery.
• Maintained data quality reports for customers, ensuring accurate invoices.
• Conducted effective business meetings and reviews.

Handled imported Saudi Cargo Aircraft on Ground (AOG) shipments.
• Monitored shipment performance in compliance with customer-agreed KPIs.
• Ensured on-time invoicing, file closing, and status updates.
• Maintain system data quality.

Assist the Chair of HSS college in her admin load.

• Managed administrative duties in the College of Humanities and Social Sciences.
• Prepared and maintained college reports, resources, and meeting records.
• Registered students credits and courses, organized university seminars and supervised SAT exams.