وليد العرة, Business Project Consultant

وليد العرة

Business Project Consultant

Alpha Sky

البلد
لبنان - بيروت
التعليم
ماجستير, Business Administration (MBA)
الخبرات
24 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 3 أشهر

Business Project Consultant في Alpha Sky
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2019

• Plan, organize and manage business projects for clients
• Based on clients' requirements, work on projects related to recruiting, payroll, production, budgeting, promotional campaigns, etc.
• Communicate with and meet with clients when needed
• Perform initial assessments for each client before the project begins
• Collect as much information about the client's business as possible
• Understand clients' needs and wants
• Perform research using shadowing, interviews, surveys, reading reports, etc.
• Constantly recommend solutions for improvement
• Develop detailed business plans
• Determine the project's KPIs
• Track KPIs and prepare reports

PMI Member and Enrolled to PMP Certification Studies في Project Management Institute
  • لبنان - بيروت
  • يونيو 2019 إلى يونيو 2020

I have accepted project management as part of my profession and realized that the application of international standards in areas of knowledge, processes, skills, tools, and techniques can have a significant impact on project success. A learning journey I am enjoying to fulfill with the objective to transform current practices into best practices.

Manager HR Projects (acting as) - VP HR Office في Saudia Airlines
  • المملكة العربية السعودية - جدة
  • يناير 2019 إلى أبريل 2019

Working in a fast-paced and collaborative environment that requires strong communication and presentation skills. I was assigned to this role in further support to VP HR Office as HR enablers of the organization. The role requires the ability to build successful business relationships and understand different needs across the Airline divisions in order to create a strategic HR plan for the mainline and its business units.

Responsibilities:
• Overall HR support to different departments
• Case Studies
• Organization Development
• HR Structure and Manpower Planning
• HR Projects Performance
• Executive Presentations
• HR Automation
• Transformation Initiatives

Manager Training Projects (acting as) - GM Corp. Training Office في Saudia Airlines
  • المملكة العربية السعودية - جدة
  • أبريل 2018 إلى ديسمبر 2018

Responsible for planning, developing, implementing, and facilitating learning experiences and activities throughout the organization to all levels of associates. My major focus is on business needs, transformation initiatives and internal training requests which leads to needs assessment and performance measurement (KPIs), curriculum design, and development process in response to those needs following the ADDIE and Agile Methodologies.

Responsibilities:

- Overall training support to domestic and international training centers
- Budget planning and consolidation
- External Training Coordination
- Saudia committee member for IATA training
- ICAO coordinator for developing training
- Managing Training Projects

Major Contribution to the implementation of the following Projects:

• TOP5 Program Support
• Leadership Development Program
• Career Development Program
• AACO Training Coordinator
• IOSA Training Requirements
• Saudia Service Auditing - SSA
• Saudia Service Recovery - SSR
• GACA Standards Implementation
• Training Transformation Initiatives
• Budget planning and consolidation
• Training Structure and Manpower Planning
• IATA Authorized Training Center Accreditation
• First Aid Training to Saudia Staff in Collaboration with King Soud Medical City and Saudi Heart Association

Sr. Specialist Training Development في Saudia Airlines
  • المملكة العربية السعودية - جدة
  • مايو 2015 إلى مارس 2018

• Manage testing support functions
• Strong focus on end-to-end processes
• Build strong relationships with internal partners
• Implementation of Future Pioneers Program
• Implementation of Succession Planning Program
• Implement testing programs that will drive desired results
• Drive corporate initiatives and values through testing and training development
• Manage client's (SBUs and Main Airline) different requests within a tight schedule
• Effectively manage testing and training resources necessary to implement target plans
• Assess opportunities for continued improvement, set goals and establish metrics for success
• Prepare and create testing manuals as well as training materials for all departments as needed
• Define and implement testing improvement, tools, and technology to enhance processes for training execution
• Measure the impact of various testing and training programs to ensure the appropriate objective outcome is derived
• Drive creative and aggressive improvement in testing & training time to competency and performance execution
• Manage the delivery of training and testing support solutions including internal and external field employees to support company and department objectives

Assessment Center Specialist في Saudia Airlines
  • المملكة العربية السعودية - جدة
  • أبريل 2008 إلى أبريل 2015

Our business is to test and assess competency skills, support, train, recruit and develop manpower in the airline industry. Approximately 15, 000 candidates (between employees and new hires) are tested and assessed on yearly basis all over KSA for different recruitment and training programs. I am a certified assessor and entitled to manage a customized database that handles over half a million records. Managing DRS Scanners and a team of operators for two top of the line optical and imaging scanners PS900 and CD800. Administering test scheduling, intensive commutation and follow up with beneficiary departments. Preparing results report and data analysis as per each individual department requirements. Different testing material are periodically prepared or outsourced according to prerequisites to fulfill different program objectives. The enormous volume of work involved in this assignment invariably carries over to weekends sometimes.

Manager Operations (Remote) في Barzan Publishing House
  • لبنان - بيروت
  • يناير 2011 إلى ديسمبر 2014

• Recommending efficient, time-saving project production flows.
• Identifying and selecting appropriate options for binding, inks, paper, varnishes, and special printing processes.
• Recommending the best printers for the specific project.
• Writing effective creative briefs and print specs that reflect client goals, printing requirements, scheduling, and budget constraints.
• Selecting and negotiating with vendors to agree on best price, quality, and due date.
• Sending requests for estimates to printers and follow up.
• Communicating the designer’s requirements to vendors.
• Creating and managing print production schedules.
• Examining finished samples and approving quality before delivery to client.
• Reviewing, negotiating, and approving final invoices for payment.

Business Development Manager في Barzan Publishing House
  • لبنان - بيروت
  • يونيو 2006 إلى ديسمبر 2010

Scope of responsibilities:

• Coordinate projects across multiple departments including manuscript editing, book layout and cover, marketing, network distribution, sales, and systems operations.
• Direct responsibility for coordinating and reporting feedback on the Critical Path on a monthly basis for covers and insides, to satisfy the expectations and strategy of the company.
• Handle different business accounts. Develop and lead PR strategies from formulation through to execution aligning them with the client’s key business objectives.
• Maintaining a visible master schedule for the publishing operations process with key benchmark milestones within the schedule. Ensure clear communication between company and second parties involved as per rules and regulations.
• Planning, scheduling and distribution of materials for launch of titles.
• Experience of production planning, with a good understanding of paper, print and binding types and styles.
• Periodic data analysis

Developed Skills:

Commercial awareness. Planning, scheduling and project detail brainstorm. Budget and resource management skills. Excellent communication skills. Thorough knowledge of the publishing design processes. Knowledge of the technical processes involved in the production of books. Negotiation & Problem solving skills. Ability to build relationships internally and externally, at all levels. Strong organizational and time management skills. Strong administrative and project management skills
Ability to work to deadlines.

Training Consultant في Upperhouse Education
  • المملكة المتحدة - مانشستر
  • يناير 2005 إلى أبريل 2008

Main duties included personnel management, resource procurement, training planning and computer program development. Significant role in the recruitment, deployment and management of instructors and administrators. My attention to details and accuracy have eliminated potential problems in advance. Providing onsite Training and Assessment Consultancy services to the airline industry in KSA.

Ecommerce Manager في Barzan Publishing House
  • لبنان - بيروت
  • يوليو 2003 إلى أبريل 2006

As an eCommerce Manager, my main responsibilities were making strategic recommendations and executing day-to-day operations, setup, and maintenance of products, promotions, and content to maximize the performance of our websites. Develop and integrate strategic plans to improve online sales and better promote the company. Identify sources of new customer traffic to grow the business as well.

Main responsibilities of holding position:

• Oversee site operations to ensure continued eCommerce growth, profitability and client satisfaction.
• Execute all product setup and maintenance tasks necessary to effectively optimize the company’s product presentation within our content management system.
• Setup promotions and lead associated end-to-end testing efforts.
• Configure supporting content and merchandising banner spots.
• Create unique marketing landing pages based on design mock-ups as needed.
• Troubleshoot and resolve issues as they arise.
Provide and support excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
• Perform cross-platform, cross-browser quality assurance on website development releases, acting as the liaison between eCommerce, the company, and IT to ensure smooth project planning and delivery.

Executive Assistant to Dean of Business School في Lebanese American University
  • لبنان - بيروت
  • سبتمبر 2003 إلى يونيو 2004

As part of my Scholarship Program Contract

• Providing staff and office support for the dean, to include screening and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries, as appropriate; serves as a primary point of contact and liaison between the office, students, and external constituencies on a range of day-to-day issues
• Organizing and facilitating meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings
• Composing and preparing written documentation and correspondence for the office; screening and evaluating incoming and outgoing correspondence and preparing responses as appropriate
• Schedules and coordinates dean's appointments and/or travel arrangements, and coordinates and oversees daily office activities
• Gathering, entering, and/or updating data to maintain departmental records and databases, as appropriate; establishing and maintaining files and records for the office
• Leading and guiding the work of lower graded staff and/or student employees, as appropriate; participating in training, proctoring and evaluative sessions
• Coordinating and overseeing the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities
• Enhancing professional growth and development through participation in educational programs, in-service meetings, and workshops
• Performing miscellaneous job-related duties as assigned

Academic Admin Support في Lebanese American University
  • لبنان - بيروت
  • سبتمبر 2002 إلى أغسطس 2003

(As part of my Scholarship Program Contract)

• Answer and direct phone calls;
• Organize and schedule meetings and appointments;
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Provide general support to visitors
• Provide information by answering questions and requests
• Taking Meeting minutes
• Research and creates presentations
• Generate reports
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Contribute to team effort by accomplishing related results as needed
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc
• Organize travel arrangements for Professors
• Write letters and emails on behalf of other office staff
• Book conference calls, rooms, taxis, couriers, hotels etc
• Cover the reception desk of Dean of Business School when required
• Maintain computer and manual filing systems
• Handle sensitive information in a confidential manner
• Reply to email, telephone or face to face inquiries
• Resolve administrative problems
• Receive, sort and distribute the mail
• Oversee and supervise the work of junior staff
• Coordinate repairs to office equipment
• Photocopy and print out documents on behalf of other colleagues

Technical Support and Sales في Self Employed with the Support of Computer Echo
  • لبنان - بيروت
  • فبراير 2000 إلى أغسطس 2003

Selling computers and giving technical support in the Lebanese market.

Responsibilities:

1. Attracting new business through activities such as cold-calling, networking and meeting with potential clients
2. Clarifying customers’ requirements and recommending the appropriate products.
3. Making and giving presentations
4. Preparing tenders and proposals
5. Negotiating contracts deals
6. Undertaking relevant research
7. Maintaining sales records
8. Reviewing sales performance
9. Writing Sales reports

Inside Sales Manager في Glicerio Furniture and Decoration
  • البرازيل
  • يوليو 2001 إلى ديسمبر 2001

• Set and track sales targets for your team
• Manage the inside sales representatives’ team
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Build an open-communication environment for your team
• Ensure sales, finance and legal policies and procedures are met
• Research and discover methods to increase customer engagement
• Suggest and implement improvements in the sales administration process
• Use customer feedback to generate ideas about new features or products
• Track delivery of products and ensure quality of service is achieved per company standards

Business Office Manager في Alvorada Trading
  • لبنان - البقاع
  • يناير 2001 إلى يونيو 2001

• Administer and Manage the complete tender process and ensure company's Policy and Procedures and Quality Management Processes are adhered to at all times during tender process
• Designing and writing proposals/tenders for desalination equipment for potential clients in the GCC
• Handing clients’ accounts and following up new requests for machinery
• Email, Server, Website administration
• Data Security and backup

الخلفية التعليمية

ماجستير, Business Administration (MBA)
  • في Lebanese American University
  • يونيو 2004

It has been a learning experience conducted with high standard knowledge that managers seek to be able to solve complex problems in their organizations in a global business environment.

بكالوريوس, Computer Science
  • في Lebanese American University
  • يوليو 2002

The art of Information Technology. The program covers a set of highly demanded courses and skills such as web development, computer programming languages, big data computing, e-commerce, online security, networking and others.

Specialties & Skills

HR Strategy
Business Transformation
Business Consultancy
Project Management
Training and Development
Research Skills: Survey and evaluation research techniques.
Writing skills: reports, critique, and presentations
MS Office Package
SQL, PL/SQL coding
Design Skills: QuarkXpress v4, Adobe Photoshop v5.5, Adobe Illustrator v5, Flash v5, Paint Pro Shop
Interpersonal Skills: Confident in dealing with the public, either face to face or by telephone
Administrative Skills
Operations Management
Curriculum Development
Training Analyst
problem solving
operation
key account management
marketing
planning
negotiation
Internet search skills using the search engines
LinkedIn Advertising
Google Ads
Enterprise Architecture
Instagram Ads
Business Canvas Model
Digital Transformation
Framework Development
Google Analytics
Facebook Ads
Consumer Persona Analysis
Email Marketing
eCommerce Management
Sales Growth Strategy
Coping with Pressure
Consultant
Statistical Analysis
SWOT Analysis
Gap Analysis
Performance Measurement
Assessment Center Design
TOEFL / TOEIC test administrator
Innovative Training Solutions
Communication
ERPs SAP and Oracle
Human Performance Indicator
Leadership
Job Evaluation
Automation
Digital Learning
Succession Planning
Management
Career Development
Team Player and Builder
Return on Investment
Training Operations
Micro learning
materials
marketing communications
market research

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

العربية
متوسط
الانجليزية
متمرّس
البرتغالية
اللغة الأم

العضويات

ATD - Association of Talent Development
  • Member
  • January 2017
PMI - Project Management Institute
  • Contributor
  • August 2019

التدريب و الشهادات

Digital Marketing Essentials (الشهادة)
تاريخ الدورة:
September 2019
Personality and Ability Assessment (الشهادة)
تاريخ الدورة:
November 2016
Design and Implementation of Assessment & Development Centers (الشهادة)
تاريخ الدورة:
March 2017
Certified Assessor (الشهادة)
تاريخ الدورة:
March 2017
Needs Assessment (تدريب)
معهد التدريب:
Association of Talent Development
تاريخ الدورة:
April 2017
PMP Training by PMI (تدريب)
معهد التدريب:
Grey Campus
تاريخ الدورة:
May 2017
Certificate IRT & CAT Using Concerto (تدريب)
معهد التدريب:
Cambridge Judge Business School
تاريخ الدورة:
September 2017
المدة:
24 ساعة
Certified KPI Professional (الشهادة)
تاريخ الدورة:
November 2017
Measuring Return on Investment (الشهادة)
تاريخ الدورة:
April 2018
Computer Technician - Software/Hardware (الشهادة)
تاريخ الدورة:
January 2001
Oracle Database Developer Forms 9i (الشهادة)
تاريخ الدورة:
June 2002
HPI Human Performance Improvement (الشهادة)
تاريخ الدورة:
December 2018
Innovative Learning Solutions Certificate Program (الشهادة)
تاريخ الدورة:
April 2018
SMS for Airlines (الشهادة)
تاريخ الدورة:
September 2018
SMS Implementation (الشهادة)
تاريخ الدورة:
September 2018

الهوايات

  • Social Media
  • Consulting Services
  • Swimming