IT Support Specialist
SAT Trading LLC
مجموع سنوات الخبرة :9 years, 7 أشهر
Major Projects:
Abu Dhabi Judicial Court -Forensic Evidence Laboratory
Abu Dhabi, UAE
Ministry of Justice-Crime Laboratory Investigation Management System
Umm Al Quwain, UAE
-Conducts thorough examinations of computer hard disk drives and other electronic storage devices
-Performs strong relation to client through a series of actions, either via phone, email, chat or on-site support
-Preserves, copies original media and restores recoverable deleted files
-Access password-protected and secured files
-Responsible for the installation of forensic software (Encase, XRY Logical, Cellebrite, STC, Amped 5, Magnet Forensics, BlackBag, Oxygen Forensics)
-Conducts case management solutions (Verisis and Black Rainbow)
-Generates procedure guides for several tasks such as I.T. purchasing, user maintenance/access in Active Directory, IP phone configurations and reimaging laptops
-Creates and maintains IT major incident and outage report
-Responsible for the preparation of audio/visual set-up for all-hands and executive meetings
-Assumes the role of a purchaser for IT and effectively saved the company money by locating a competitive vendor
-Executes configuration and maintenance of IP and conference AVAYA phones
Major Projects:
Sanctuary Falls
(Jumeirah Golf Estate, Dubai)
96 Units Residential Villa
(Home Automation, Network, Audio/Video Equipment)
Emirates Boat
Luxury Yacht
(Installation of audio/video system and HVAC controller)
W Hotel (Palm Jumeirah, Dubai)
76 Units Residential, Apartment
(HVAC Controller, Network, Lights and Audio Equipment)
Spanish Villa,
Abu Dhabi
(Installation of largest private IMAX cinema)
-Performed as a team leader responsible in project supervision, delegation of man-power daily duties, documentation and reporting
-Installed low voltage equipment based on schematic diagram
-Ensured safety procedures and standard installation of home automation devices
-Assisted sub-contractor for (Etisalat / DU) activation and testing of data and video connection
-Responsible in handling structured cabling, CCTV installation, cable management, termination in --Audio Video Rack (Projector, speaker, amplifier, LED monitor)
Coordinated with subcontractor activities to ensure orderly and efficient completion of work
Conducted installation and commissioning of audio video equipment, HVAC Controller and Crestron modules for lighting
Responsible for Programing of Euro ICC HVAC controller module, configuration of router LAN/WAN port, switch and wireless access points
Executed troubleshooting, configuration of IP address and updating firmware of Crestron and Dynalite Devices
Installed security devices, rack building, lighting module and networking equipment
Performed troubleshooting and repair of home automation devices (access control, amplifier, speaker, projector etc.)
-Conducted client demo for CCTV, GPS Tracker, Structured Cabling, RFID, Door Access and Public Address System
-Responsible in preparing BOQ, technical discussion with client and general contractor
-Presented demo for CCTV brands like Dahua, Geovision, Mietrack for GPS
-Responsible in preparation of costing and man-power needed
-Performed configuration of DVR, NVR, WAN, LAN, Cloud and Dyndns for remote viewing
-Responsible in site survey, estimation and client proposal
-Ensured to meet timeframes, schedule and budget for a certain project
-Monitored and track project’s progress and handle any issues arise
-Responsible in preparing work permits and site documents
BSIT-Major in Electronics
