Purchasing and Logistic Officer cum Administrative Officer
Mebar Auto
Total years of experience :17 years, 2 Months
• Negotiate with international and locaI suppliers for parts availability and price.
• Prepare PO and LPO and process orders. Update the system (Quick Books) prices, item, vendors and customer information.
• Send complains and arrange replacement for damage parts and under warranty parts.
• Prepare report for payment and credit card assumption details.
• Authorized payment for purchases.
• Arrange and monitor shipping international. Check cheapest and fastest courier, prepare airway bill and schedule pick up.
• Communicate with custom for required clearance documents.
• Verifies receipt of items by comparing items received to items ordered; resolves shipment’s error with supplier.
• Arrange shipping for customer outside UAE. Prepare shipping quotation for customer. Monitor delivery on time and that products are received in good condition.
• Responds to a wide range of inquiries and create estimates.
• Communicates with the Operations and Office for any existing job and required spare parts.
• Manage warehouse staff for any stocks shortcomings, replenish and making sure all stocking items are always in stocks.
• Reports directly to Company Assistant Manager and Senior Accountant regarding the Sales Order, Local and International Purchase Order and Cash Flow.
• Acts as Administrative Officer, HR and Manager’s Personal Assistant
• Responsible for keeping company documents and clients files.
• Source candidate and screen CV’s for all company manpower requirement.
• Prepare supporting documents for visa application and other documents for labor and immigration.
• Monitor leaves, absences and coordinate to PRO for any visa application and cancellation.
• Makes invoices and received payments in absence of the accountant. Processes check requests, expense advances and reports, and other routine requisitions to pay bills, clear expenses and/or order supplies.
• Create Financial Daily Report if the accountant is on leave.
• Screen and direct incoming telephone calls and mail and draft responses for official signature.
• Composes correspondence of moderate complexity without review, such as congratulatory letters, and/or instructions on policies and procedures, and responses regarding receipt of letters, memos and/or reports, often of a confidential nature.
• Coordinate with our travel agency for ticket bookings for all employees going on vacation or end of contract and Management Business Trips.
• Allocate hotel or accommodation for new staff and Management Business Trips.
• Complete Travel Documents for Manager and Company Owner’s Family Holiday Abroad.
• Process company’s license renewal, car registration and health insurance.
• Responsible in documentation and filing for our company and client’s documents (more than 20 companies).
• Reports directly to CEO and Director regarding the client’s manpower requirements.
• Screen candidate’s CVs, save in database, encode and conduct interview for our clients.
• Prepare Job Orders and other specimen documents for all embassies as per our client’s manpower requirements.
• Monitor expenses and analyzes expense trends. Makes invoices and responsible in forwarding to clients. Processes check requests, expense advances and reports, and other routine requisitions to pay bills, clear expenses and/or order supplies.
• Communicates with the Marketing Department for any requirements and documents needed for a client.
• Screen and direct incoming telephone calls and mail and draft responses for official signature.
• Gives reminders to responsible contact person with regards to their manpower requirements.
• Composes correspondence of moderate complexity without review, such as congratulatory letters, and/or instructions on policies and procedures, and responses regarding receipt of letters, memos and/or reports, often of a confidential nature.
• Greets visitors, responds to a wide range of inquiries of moderate complexity and sometimes sensitive in nature.
• Prepares reports by gathering, compiling, summarizing information, and drawing conclusions.
• Reports the account status, client payment and company expenditures.
• Sourcing possible client and setting an appointment to introduce the company.
• Negotiate with travel agencis with the cheapest ticket for our candidates.
• Purchase office supplies, materials and uniforms.
• Answer phone inquiries our Xerox North America customers, approximate 60 calls a day.
• Troubleshoot simple Xerox machine problem.
• Follow up and escalate their unresolved concerns to the escalation departments and make sure that it will be resolved.
• Place order accurately for the parts that can be ordered in our system.
• We empathize, listen and document customer updates and feedback.
• Document their technical concerns and escalate it to the second level technician.
• Transfer our customer calls to the right department.
• Give advice or resolution to our customer’s problems that is acceptable in our business rules.
• Give updates about their account to make sure that they will always be loyal to our company.
• We end all our call with a smile and prepare to smile and lend our help to our next customer in the queue.
• Answer phone inquiries our GAIAM, approximate 100 calls a day.
• Walk our customers through the process on how to use the products of GAIM.
• Upsell the product.
• Make sure that we give the best customer service to our client to promote or to have word of mouth advertising from our customers.
• Take note the procedure that was done in their account so that the next customer representative will have a reference in the next procedure that can be done to satisfy our customers.
• Place orders accurately, track the package and make follow-ups on the delayed shipment.
• Cancel orders as per our customer’s request.
• Handle 5 Team Leaders and 80 promo girls for Johnson & Johnson project, Lotte and for Wrigley’s project I’ve handled 50 promo girls and 5 Team Leaders. Screened more than 15 applicants for team leader position and 100 girls who are suitable to be a promo girl for the product. Request funds for the project.
• Conduct product trainings and advertising techniques to the chosen team leaders and promo girls.
• Collect necessary requirements per team for the position and for the deployment.
• Sign and disseminate documents or permits in each team leader for the entire mercury drugstore where the advertising will be held.
• Attend meeting with the client and escalate concerns happened during the advertising activity. During the meeting we also discuss suggestion from customers and from the malls or store.
• Disseminate updates to all the team leaders that were discussed during the meeting with the client.
• Documents all the weekly sales report and attendance report to be submitted and presented in detailed to our clients.
• Update the manning and report absentees to my manager. I always coordinate any action to my manger and ask approval.
• Record patient’s name, call and assist them from the waiting area to the doctor in-charge.
• Do vital signs and we inform the staff nurses about the present condition of patients who are cared upon. We get and record the patient's body temperature, blood sugar levels, pulse and respiration details, blood pressure, and other observations.
• Help the patient move from one place to another place, and also aid in patient transfer from one ward to another or to the treatment area.
• Do basic care for the patient to keep them comfortable.
• Maintain the Out-Patient Department clean and organize.
• Conduct heath teaching & prepare necessary equipment or medications for treatment.
Graduate
Graduate and passed all college requirements
Grade School