Digital Operations Specialist
ChessTag
Total years of experience :7 years, 3 Months
-Managed accounts such as National Water Company’s Qatrah and Mawsem Ramadan.
-Using Talk Walker tool to conduct social listening on different clients’ accounts.
-Implement SEO (Search Engine Optimization) for clients.
-Working on projects including marketing automation, email campaigns (email marketing), QR codes, communicating with news channels and booking online ads.
-Handling our client Red Sea Mall’s website content.
-Conducting reports for clients.
-Supervising events.
(Jan 2012 - Apr 2014) Senior Officer Accounts Enrolment
-Worked on new/renew clients’ contracts using Ceasar platform.
-Clients’ membership inquires (corporates).
(Feb 2011 - Jan 2012) TOB Membership Admin
-Setting up and updating clients’ Table of Benefits.
-Communicating with service providers to update and secure TOBs.
-Sold all different kinds of consumer unique and high-end electronics and gadgets.
-In charge of video games section and high-end gaming accessories sales.
-Ordered trending and newly released gadgets and accessories and updating the management with must-have games and electronics.
-Stock and maintenance coordinator
-I was in charge of Apple products section. Selling and setting up Apple computers for customers and help new Mac owners on how to use their newly purchased computers.
-Selling all different kinds of consumer electronics.
-Trained coworkers about products.
Digital Marketing
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