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Wesam Alwadei, Network Engineer

Wesam Alwadei

Network Engineer·TAQNIYAT

Saudi Arabia

Bachelor's degree, Information Technology and Computer Track

Work experience

Total years of experience: 7 years, 2 months

Network Engineer

February 2025 - Present

TAQNIYAT

Riyadh, Saudi Arabia

February 2025 - Present

Managing and executing network projects, including planning, coordination, and
•
successful delivery.
Designing network architectures to meet business and branch requirements while
ensuring performance and reliability.
Company industry:
IT Services
Job role:
Information Technology

Networking Engineer

October 2023 - Present

Taqnyat

Riyadh, Saudi Arabia

October 2023 - Present

Network Engineer & IT Specialist
Experienced in network administration, troubleshooting, and IT support. I have practical knowledge in Cisco networking (CCNA Certified), Meraki, and Active Directory. Skilled in managing network devices and resolving technical issues efficiently.
Company industry:
IT Services

IT Support Engineer

July 2025 - October 2025

NEWMURABBA

Riyadh, Saudi Arabia

July 2025 - October 2025

Troubleshooting user and device issues.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Help Desk Operator

October 2023 - February 2025

TANMIAH

Riyadh, Saudi Arabia

October 2023 - February 2025

Created accounts, emails, and AD groups.
•
• Handled support tickets and resolved incidents on time.
Company industry:
Agriculture & Crop Production
Job role:
Customer Service and Call Center

Customer Service Supervisor

May 2020 - September 2023

MINISTRY OF HEALTH

Riyadh, Saudi Arabia

May 2020 - September 2023

Resolved customer issues using strong communication and problem-solving
skills.
Ensured positive customer experiences and outcomes.
Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Customer Service Representative

January 2019 - January 2020

STC

Riyadh, Saudi Arabia

January 2019 - January 2020

Assisted customers with product questions and complaints.
•
• Handled high-volume calls and resolved queries effectively.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Arab Open University

January 2025

January 2025

Bachelor's degree, Information Technology and Computer Track

Saudi Arabia

Imam Mohammed Ibn Saud University

January 2020

January 2020

Bachelor's degree, Programming

Saudi Arabia

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFRASTRUCTURE ARCHITECTURE
Intermediate
INFRASTRUCTURE ARCHITECTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
TECHNICAL DOCUMENTATION
Intermediate
TECHNICAL DOCUMENTATION
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
CCNA 200-301
Introduction to Application Programming with Flutte
Black Belt Fire Jumper Sales Secure Endpoint Stage 2
Google Developer
Black Belt EN Meraki Sales Stage 1
CCNA Cisco Certified Network Associate