PARTS SALES EXECUTIVE:
NISSAN (Saleh Al Hamad Al Mana Company)
Total years of experience :18 years, 2 Months
-Provides final parts quotations to service advisors
-Identifies exact parts needed for replacement
-Locate and check requested parts by using EPC (Electronic Parts catalog) and
takes parts order from the walk-in customers and provides parts availability and
price.
-Inform technical matters, supersessions and provides the customers with correct
Advise.
-Promotes and advised customers about Accessories
-Responsible foe handling calls providing support and information to customer by offering and processing their business request with one of the most trusted internet retailers online.
-Build mutually beneficial relationship by clients by giving them large selection of premium car parts at marked down prices.
-Value time and money as much as value good name in the business that guarantee ship ordered parts within soonest possible time and can expect to get the purchase car parts without delay.
-Maintain and update customers order follow up for real time status.
-Provide and assist customer in some technical question and diagnosis.
-Giving the best service for quality And customers satisfaction to maintain the equipped level of quality stand to achieve The closed sale
-Perform other duties as assigned.
-Selling and promoting of quality products in car parts.
-Handling and responsible For immediate resolution within the customer complaint.
-Providing complete information in procedures and policies.
-Taking and handling irate customer calls.
-Developing strategies for increasing opportunities to meet and speak to new customers in automotive section.
-Working with team supervisors To initiate how to approach A customer request effective immediately for particular area.
-Handling orders in in a direct selling industry.
-Handling key account data base system in clerical work.
-Dispensing of items with selective products through proper information.
-Ensuring and providing customers satisfaction.