Head of Infrastructure
Royal Bank of Canada (Suisse) S.A
Total years of experience :23 years, 5 Months
Managed the Infrastructure department of the Emerging Markets Branch of the Royal Bank of Canada in Switzerland. The infrastructure head reports to the COO of RBC Switzerland and ensures the availability of all infrastructure components.
Key responsibilities:
Server infrastructure for financial applications. (iSeries and MS-Windows)
Workstations, networking and telecommunications for 180 end-users in Geneva.
IT Security / Enforcement of Swiss Bank Secrecy rules against RBC group policies.
IT Audit / Lead the 2nd Level IT support for financial and office applications team.
Manage a team of 3 people. / IT Infrastructure budget.
Interaction with central and global teams to ensure group policies and processes are adhered to.
Key achievements:
High available system. Redundant set-up between different office locations in Geneva.
Optimized provisioning system for servers and workstations.
End-user awareness training for IT Security risks.
Liaise with local compliance and central risk roles to ensure Swiss compliance with FINMA regulations.
Audit global interactions to our infrastructure to ensure strict adherence to Swiss Bank secrecy rules. Force changes in global process to align to local regulation. (SMS / SCCM localization)
Ensure reactive 2nd level support between different locations and for different applications.
Managed the overall IT Security aspects of the Private Wealth Management Branch of the Deutsche Bank in Switzerland, Channel Islands and Luxembourg.
Key achievements:
Developed and implemented a framework of Security Policies and procedures in the cluster countries to make sure the existing Deutsche Bank Global Processes are adhered to.
Interface role between IT, Business and Regulatory Framework (Swiss Bank Secrecy Rules) understanding each specific needs, and negotiated solutions acceptable for all in regard to price, usability and security.
Protection of client and other sensitive information, active role in many IT project phases to make sure that all applicable rules are respected.
Participated significantly on the migration of the core platform of the Private Wealth Management branch to a new core platform and managed the security and regulatory subjects related to this new core application.
Managed the implementation of hardware encryption for this new core platform and other applications that handle sensitive data, software integration, key management & procedures.
Cooperated on a project base with the physical security department for the integration of a new access control system for a Swiss-wide implementation, ensure compliance with local regulation and monitored remote support from outside Switzerland.
Managed the integration of security solutions and audits at customers and inside LANExpert. Work included architectural decisions, financial offers, management of other consultants involved in the projects.
Customers were private banks, other financial institutions, international enterprises and (non-)governmental organizations in the French speaking area of Switzerland.
Organizing / Presenting Security Courses.
Implemented E-Banking Solutions at Private Banks.
Implementation of security infrastructures at client sites.
Responsible for the Management of the Security of CPGmarket.com SA in all its aspects.
IT-Security & Network Security
Infrastructure Security
People / Asset Security
Security Policies and Procedures
Defining the Security Roadmap of CPGm to ensure a secure and productive environment
Training of all employees with a self-developed awareness program
Taking the company to a level whereby we can apply for an ISO 17799 certification
Day-to-day Security Checks
Put in place automated systems checking our internal and external perimeter
Internal Audit
Enforcement of Security Rules
Assessments with other departments, (HR, FIN, LEGAL
Project Management for IT security related projects at mainly private banks and international enterprises in the Geneva area.
Training of customers during Security Courses.
Implementation of security infrastructures at client sites.
Responsible for the entire HQ LAN and WAN. (750 users spread over 4 localities in Lausanne.)
Responsible for LAN/WAN expansions and implementations.
Provide third level support for 750 users on Windows 98, Windows NT and Office system.
Responsible for the IT Security, creating Policies, surveillance and user awareness training.
Case studies for security software.
Participating actively in a Europe-wide PM Security Officer’s infrastructure with 40 colleagues.
Technical support and Network specialist.
‘Mis-en-service’ for Newbridge leased lines equipment in Swisscom exchanges for Siemens.
Tested, pre-configured 3600 and 3645 leased lines systems from Newbridge in the Siemens production site in Vevey.
Implemented tools for automated systems configuration.
Installed Newbridge 46020 systems on Sun hardware.
3rd level support on site at Swisscom for the above mentioned systems.
EDV Abteilungleiter
Responsible for the day-to-day management of the whole IT infrastructure
CISSP certification (
CISSP certification (
MCSE certification (
courses: MAVO, MTS