Contract Admin
Webbeds
Total years of experience :8 years, 0 Months
• Maintenance of the existing and new hotel product integrated on the DOTW online system within the required timeline.
• Coordinating with Contracts Administration Supervisor and Contract Managers for any issues and solves problems.
• Upload hotels profiles and ensure accurate data are entered for the customer to view the correct information on the DOTW online system.
• Action Stop sales and free sales when advised by the contracting team and ensure the system is updated within the required timeline.
• Mapping of hotels & rooms with accuracy for the channel manager to easily find the required products in the DOTW online system
• Load contracts as per the information given by the contracting team within the timeline.
• Load promotions/special offers updates and stop sale as per the information given by the contracting team within the timeline in line with the company’s SOPs
• Provide suppliers support where required, regarding changes in contract conditions or mapping requests
• Perform Test bookings and communicate/verify results to/with the suppliers, escalate to first line support if needed.
• Reviewing the promotions/contract; resolving discrepancies by using standard procedures or returning incomplete documents by sending queries to the responsible person
• Inputting the hotel contract in the system by encoding all the information needed, such as hotel name, rates with different seasonality and terms and conditions
• Updating the daily offers and promotions as per hotel in the system by meticulously reading and analyzing the email, attachment and file
• Stamping and scanning the documents, then sending it back to the concern person
• Secures information that has been loaded in the system by completing data base backups.
• Maintains operations by following policies and procedures; reporting needed changes to the Contracting manager
• Maintains customer confidence and protects operations by keeping information confidential.
• Assist and Support the operations department on their queries regarding contract, updates, promotions, stop sale
• Sending daily updates to the operations team of the loaded promotions and offers
Oversee daily review operations including ingress and egress as well as the implementation of actual review
programs
Keep tracking and reporting of all marketing campaigns and Recommends changes if needed
Prepare accurate daily manpower report based on manpower count per department and records of newly
hired/resigned employees.
Responsible for using the Computer Enrollment system of the branch.
Generate Reports, Forecasting, Purchaser
Encoding students profile and exam scores in the system
• Support and maintain the company’s product focusing on the timely, accurate and efficient system loading of all contracts within the required deadlines and in compliance with the Company’s Standard Operational Procedures.
● Ensure all product, inventory and rates are effectively, efficiently and accurately loaded into the system.
● Update stop sales in a timely manner
● Respond to and resolve product queries internal or external within defined remit and consult with the relevant Contracts Manager or Product Manager, as required.
● keep filing updated on a regular basis.
● External communication with Suppliers as required
● Responsible for saving images files to specified drives and directories, other clerical duties can also be assigned as needed by the company
● Training new employees and coordinate work with the immediate supervisors and superiors of other departments
4 years degree course with Bachelor of Science Diploma