William Tannous

I am a senior executive with over 15 years of high-level experience in the real estate and hospitality industries. As the Owner’s Representative, I serve as the sole decision-maker for a large portfolio of commercial properties. My role is to bridge the gap between ownership vision and market reality, ensuring every asset reaches its maximum financial potential.
​Real Estate Network & Industry Expertise
​I have built an extensive, high-level network that allows me to navigate the complexities of the real estate sector with precision.
​I maintain strong, direct relationships with major developers, private investors, and high-value stakeholders across the industry.
​My 15+ years of experience provide a deep understanding of market trends, asset valuation, and investment opportunities unique to the local landscape.
​I hold total authority over leasing strategies, tenant management, and contract negotiations, ensuring all agreements protect the owner’s long-term profitability and property value.
​I act as the lead representative for all legal, licensing, and governmental matters, ensuring full compliance with evolving property laws and building regulations.

​Alongside my real estate duties, I serve as the General Manager of Saraya Corniche Hotel, where I oversee the intersection of property management and guest services:
​I lead diverse, high-performance teams to meet aggressive revenue targets while maintaining a premium service culture.
​I apply my real estate background to implement cost-saving controls and strategic improvements that increase the overall value of the hotel as a commercial asset.
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​Expert in the cultural and governmental business nuances of the market, allowing for faster approvals and smoother operations.
​A results-driven leader who can take a complex owner objective and turn it into a profitable, actionable business plan.
​Skilled at uniting different directions from legal to operations to work toward a single, unified goal.

• Parallel Portfolio Oversight: Simultaneously directing operations for a luxury 5-star hotel and two large
commercial buildings as the sole decision-maker.
• Revenue Achievement: Spearheading and achieving aggressive monthly and yearly revenue targets through
advanced market segmentation.
• Strategic Commercial Leasing: Directed the search and negotiation for high-capacity office spaces with
specialized logistical requirements.
• Regulatory Leadership: Navigated complex Civil Defense renewals and resolved utility arrears/tenant dues
through effective government liaison.
• Operational Turnaround: Significantly improved asset optimization through strategic cost-saving controls and
streamlined facilities management within the hospitality and real estate industry.

Directed end-to-end operations for a 5-star luxury hotel and two high-value
commercial properties, acting as sole decision-maker for a multi-asset portfolio.
Led revenue management and pricing strategies, consistently achieving monthly and
annual revenue targets through market segmentation.
Managed budgeting, P&L oversight, cost control, and GOP optimization, enhancing
asset performance and profitability.
Oversaw commercial leasing, including tenant search, negotiation, and onboarding
for complex operational requirements.
Led regulatory compliance, including Civil Defense renewals, utilities settlements, and
government liaison.
Executed operational turnaround initiatives, improving asset utilization through cost
efficiency and streamlined facilities management.
Supervised cross-functional teams across operations, finance, facilities, and external
service providers to ensure service excellence.

• As Owners Representative & General Manager, I align operational strategies with long-term financial goals and asset management.
• Spearhead P&L management, budget formulation, and CapEx planning to enhance financial performance and sustainability.
• Propel revenue growth through innovative strategies while enforcing stringent cost control measures to boost profitability.
• Provide strategic leadership across diverse departments, promoting operational excellence and cross-functional collaboration.
• Foster a high-performance culture, enhancing team engagement and driving continuous improvement initiatives.
• Leverage industry insights to position the organization for future growth and competitive advantage.

• Aligned complex hotel operations with overarching financial goals of the ownership group.
• Propelled brand visibility and revenue growth via innovative marketing campaigns in a competitive Doha, Qatar
luxury landscape.

Aligned hotel operations, financial performance, and brand standards with the
strategic objectives of the ownership group.
Drove revenue growth and market positioning through targeted sales and marketing
initiatives in a competitive luxury hospitality market.
Strengthened operational controls, guest experience standards, and team
performance metrics.

• Spearheaded exceptional customer service initiatives, significantly boosting overall customer satisfaction and retention.
• Proactively addressed customer inquiries and resolved complaints swiftly, cultivating a loyal customer base.
• Developed and implemented comprehensive customer satisfaction metrics, enhancing performance tracking and accountability.
• Successfully launched a new store location, playing a pivotal role in recruiting and training high-performing staff.
• Optimized inventory management processes, ensuring efficient stocking and restocking of products to meet demand.
• Directed and mentored sales teams, fostering a high-performance culture and driving sales growth.
• Leveraged strategic leadership skills to align store operations with broader business objectives, preparing for a transition to General Manager and CEO roles.

• Launched new luxury retail locations, managing site selection, merchandising, and recruitment.
• Directed high-performing sales teams for elite jewelry, perfume, and fashion brands.
• Optimized display designs and floor layouts to maximize footfall and conversion rates.

Launched and managed luxury retail locations, overseeing site selection, showrooms
openings, merchandising, and staffing.
Led and developed high-performing sales teams across jewelry, perfumes, and luxury
fashion brands.
Implemented visual merchandising and floor layout optimization to maximize footfall,
conversion rates, and sales performance.
Monitored sales KPIs, inventory control, and customer experience standards in line
with luxury brand positioning.

• Spearheaded the development of strategic business and marketing plans, leveraging in-depth market research to drive adaptability and growth.
• Established and optimized financial operations by managing business bank accounts, ensuring seamless payment processing, accounts payable, and tax compliance.
• Championed exceptional customer service initiatives, resulting in increased client satisfaction and loyalty metrics.
• Led the recruitment process by screening, interviewing, and training candidates, enhancing team performance and streamlining payroll management.
• Implemented performance monitoring systems to maintain operational excellence and foster a high-performing work culture.