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WILLY ROSE ADINA, receptionist

WILLY ROSE ADINA

receptionist·Nail Station Salon

Kuwait

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 9 years, 1 months

receptionist

November 2016 - June 2019

Nail Station Salon

Al Kuwait, Kuwait

November 2016 - June 2019

- Scheduling and confirming appointments.
-Identify problems in operation process and resolve them in quickly and timely manner.
-Welcoming clients while entering premises .
-Received and process payments.
-Providing information to customers.
Company industry:
Personal Care Centers
Job role:
Customer Service and Call Center

receptionist

November 2010 - September 2016

Eden Salon Spa

Al Kuwait, Kuwait

November 2010 - September 2016

-Assist management in day to day business operational activities.
- Scheduling and confirming appointments.
- Hand out employees application, memos, and notices.
Company industry:
Personal Care Centers
Job role:
Customer Service and Call Center

Encoder

December 2004 - May 2005

Zuelig Pharmacy Corporation

Philippines

December 2004 - May 2005

Maintain accurate information and customer confidentially.
• Monitor daily inventories and stocks.
• Entering date into computer database accurately.
Job role:
Administration

Education

Our Lady of Fatima University

January 2003

January 2003

Bachelor's degree, Hotel and Restaurant Management

Philippines

courses: ICSA , Kuwait Office Management January 2014 – April 2014 • Microsoft Office, Secretarial Procedures, Customer Service, Time Management, Microsoft Outlook Baker Tilly Kuwait Customer Service Management

Skills

reception

Expert

Customer Service Skills

Expert

CASHIER

Expert

CUSTOMER SERVICE

Expert

MICROSOFT EXCEL

Expert

MICROSOFT OFFICE

Expert

MICROSOFT OUTLOOK

Beginner

MICROSOFT WORD

Expert

Languages

English

Expert

Hobbies and interests

Reading