Marwa Fouzai

• Develop business strategies to raise customers’ pool and profitability.
• Meet sales goals by training, motivating, and mentoring to showroom staff.
• Ensure high levels of customers satisfaction through excellent service.
• Complete showroom administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Deal with all issues that arise from staff or customers.
• To be a role model of well behaviour and high performance
• Manages stocks quantities and makes strategic and critical decisions about stocks control and market demands and sales forecasts in the Showroom
• Control inventory stock and daily cash closing
• Good knowledge of ASP and CRM

- Marketing & Business Development of recruitment services.
-Cold calling, Planning meetings making new clients and dealing with the existing ones. Close the deal

- Account management ( Internal & external )

-Generating and Maintaining databases; preparing reports.

-Markets services by developing and implementing marketing and advertising campaigns; Social Media..

- Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.

- Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases. Manage Sales Agents and target

- Prepare employee payroll and budget reports, marketing, and planning open houses and other events that help develop sales leads for their office.

- Hire and train the team .

perform all the marketing and public Relation activities as the yearly plan.
Follow potential customers and partners and answer their feedback and enquiries.
budging plan of Marketing department .
Formulate market strategies to achieve reach targets and attain sales targets.
Developing the commercial calendar for whole year activities and media plans.
Planning and undertaking on-going promotional and marketing events and social media .
communications activities in line with business objectives.

To plan the necessary measures in order to meet the monthly sales targets.
To provide optimal customer service in accordance with company standards.
To monitor and adjust the management indicators of the store in order to achieve optimal levels.
To continually monitor the evolution of sales and customer profiles.
To be familiar with the collection in order to increase sales.
To ensure good communication with headquarters
To inform managers and headquarters of anything that has a major impact on the management of the store and/or its sales.
To transmit the company culture to the team.
To provide all the necessary training and information in order to develop and integrate all members of the team . To organize and distribute tasks and positions to each team member.
To ensure that all staff are familiar with and apply the customer service standards of the company.

assists all aspects of managing the day to day operation of the showrooms stores.
Developing and communicating procedural policies and standards on all operational and customer. service issue including sales techniques, transaction, and inventory management, sales reports and opening/closing procedures
Assisting with displays and merchandising, ensuring that the team maintains store displays. Communication product information, discounts promotions and advertising to ensure all sales associates have current information and policies .overseeing procedures related to markdown, discount special promotions and other related sales and pricing .​
my role Creating a positive first impression for the customer through an energetic attitude .recommending and coaching customers in product selection .being responsible for actively seeking ways to maximize sales and achieve targets at every opportunity.
I have a good experience in stockroom . My tasks enclose : Back room standards, ensuring product is organized as per standards and ready for floor use, processing deliveries and conduct full pushes, deliver highest possible levels of visual merchandising, deliver highest levels of customer service sell merchandise.