wilson mungai, Stylist

wilson mungai

Stylist

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Hotel Management
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Stylist
  • Kenya
  • January 2013 to March 2015

care for and style the hair of their customers
 clean, cut and style the hair according to the wishes of the customer
 know all the latest hair styles and trends and have to recommend them to the customers
 carefully look at the hair of the customers and give them styling and treatment according to their unique hair
type
 need to have all the latest equipment and latest products available in the market
 know what products are suitable for which customer; these products have chemicals which are not suitable
to everyone
 maintain the equipment and clean them every time it is used by a customer
 teach their customers about hair care so they take improve the quality of their hair
 to build good friendly relation with their customers only then do the customers become regular

Hairdresser at Désignations:
  • Kenya
  • January 2007 to March 2008

Greet clients and speak to them about their specific reasons for coming in to a salon
 Comprehend each client’s individual demands regarding hair and skins problems and attempt to devise
solutions for them
 Advise clients about what they need in terms of hairstyling and skincare solutions
 Take telephone calls and schedule appointments
 Provide clients with hair treatments such as oiling, masking and mudding
 Advise clients about what skin or hair care treatments they can employ at home to achieve good results
 Provide clients with information on skin and hair problems and advise them of possible solutions or refer
them to a cosmetologist
 Take payments for services rendered and handle light bookkeeping

Hairdresser
  • Kenya
  • July 2009 to January 2002

Determine clients’ individual requirements by conferring with them in detail
 Provide information to clients regarding the type of hair style and treatment suitable for them
 Sell salon or barber shop’s retail products
 Provide advice to clients regarding hair products and care
 Provide appropriate post-cutting guidelines
 Ensure appropriate cleanliness of work areas
 Provide demonstrations to trainees
 Train newly hired hair stylists in a proactive manner
 Maintain appointment calendars and customer databases

Receptionist at The Gravity Hotel
  • Kenya
  • January 2015 to January 2001

Deliver excellent customer service at all times assist in keeping the hotel reception area clean and tidy, at all
times
 Deal with all enquiries in a professional and courteous manner in person on the telephone or via email
 Administer all reservations, cancellations and no show in line with company policy
 Keep up to date with current promotions and hotel pricing to provide information to guest on request while
maximizing bedrooms sales opportunities
 Fulfill all reasonable request from guest to ensure their comfort, satisfaction and safety
 Conduct regular security checks and through the day and report any security issues to line manager
 Report any maintenance issues immediately to line managers, including all furniture Provide, fitting and
equipment
 Provide reports as required for housekeepers and management
 Be responsible for evacuation in cases of emergency, acting as first point of contact for guests and the
emergency services
 Maintain personal knowledge by completing in house training and workbooks

Education

High school or equivalent, Hotel Management
  • at st patricks
  • April 2006

EDUCATION AND QUALIFICATIONS

High school or equivalent,
  • at he Unity College
  • February 2005

– Certificate of Hairdressing at

High school or equivalent,
  • at of Secondary Education at Buru Buru High School
  • November 2003

– Certificate

High school or equivalent,
  • at St. Patrick’s School
  • November 1999

–Certificate of Primary Education at

Specialties & Skills

Management
Supervising
Client Service
Customer Relations
BOOKKEEPING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
MARKETING
MICROSOFT POWERPOINT
QUALITY

Languages

English
Expert

Hobbies

  • socializing ,metting new people,travelling