Receptionist
1.KASARANI SPORTSVIEW HOTEL
Total years of experience :4 years, 8 Months
1.KASARANI SPORTSVIEW HOTEL Dec 2012-PRESENT
Receptionist
DUTIES AND RESPONSIBILITIES
Reception that is checking in and checking out guests
Cashiering which includes receiving guests deposits, keeping guest invoices up- to date and receiving guests payments
Reservations
Guest relations which includes organizing of pickups for clients, preparing rooms for VIPS by ensuring that they have all the amenities
Coordinating with all the other departments to ensure smooth stay of the guests in the hotel.
Informing the housekeeping of the arrival rooms in the morning.
Confirming the number of arrivals in the morning and ensure that the rooms are ready and also make the keys in advance.
2.SOLUXE CLUB NAIROBI. Jan 2012-Nov 2012
Front Office Supervisor.
DUTIES AND RESPONSIBILITIES.
Reception that is checking in and checking out guests
Cashiering which includes receiving guests deposits, keeping guest invoices up- to date and receiving guests payments
Reservations
Guest relations which includes organizing of pickups for clients, preparing rooms for VIPS by ensuring that they have all the amenities
Coordinating with all the other departments to ensure smooth stay of the guests in the hotel.
Informing the housekeeping of the arrival rooms in the morning.
Confirming the number of arrivals in the morning and ensure that the rooms are ready and also make the keys in advance.
3. CHESTER HOUSE APARTMENTS Nov 2008-Sep 2011
Receptionist
DUTIES AND RESPONSIBILITIES
Front office i.e. Reception, cashiering, switch board and reservation.
House keeping.
Food and beverage sales.
Credit control.
Stores.
Guest relations.
4. SERENA BEACH HOTEL & SPA March 08- July 08
Receptionist
DUTIES AND RESPONSIBILITIES
Front office i.e. Reception, cashiering, switch board and reservation.
House keeping.
Food and beverage sales.
Credit control.
Stores.
Guest relations
Kenya Utalii college 2006-2008 Certificate in Front Office Operations. CREDIT
Misyani girl's secondary school 2001-2004 Kenya Certificate of Secondary Education B (minus)
Kikambani Primary School 1993-2000 Kenya Certificate in Primary Education\ 464/500
