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Winnie Cayman, Office Administrator

Winnie Cayman

Office Administrator·Ark Real Estate Broker LLC

United Arab Emirates

Bachelor's degree, Hotel and Restaurant

Work experience

Total years of experience: 5 years, 2 months

Office Administrator

January 2025 - Present

Ark Real Estate Broker LLC

Dubai, United Arab Emirates

January 2025 - Present

In my current role, I prepare Forms A, B, and F, manage listings across multiple platforms, and coordinate with clients and brokers to ensure accurate documentation and smooth transactions. This experience has strengthened my organizational skills, attention to detail, and ability to work efficiently in a fast-paced environment.

Company industry:
Administration Support Services
Job role:
Administration

Talent Acquisition Specialist

January 2023 - December 2024

Synergy Homecare of Middle Tennessee

Tennessee, United States

January 2023 - December 2024

screening, interviewing, and onboarding candidates for a variety of
roles.
Led the development and execution of comprehensive HR strategies,
policies, and programs to align with organizational goals and foster a
high-performance culture.

Company industry:
Other Healthcare Services

Customer Service Representative

May 2022 - January 2023

Concentrix

Angeles City, Philippines

May 2022 - January 2023

call handling time, first-call resolution, and customer satisfaction
scores.
Managed high volumes of customer interactions daily via phone,
email, and chat, meeting or exceeding service-level expectations.

Company industry:
Call Centers & Customer Care Outsourcing

Server

September 2019 - September 2020

Opal Sands Resort,

Florida, United States

September 2019 - September 2020

Recognized by management for exemplary performance, teamwork,
and dedication to enhancing the overall dining experience.

Company industry:
Catering, Food Service, & Restaurant

Education

College of the Immaculate Concetion

April 2019

April 2019

Bachelor's degree, Hotel and Restaurant

Philippines

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate