winnie wangari, Front Office Receptionist

winnie wangari

Front Office Receptionist

Stedmak Gardens and Recreation center

البلد
كينيا - Nairobi
التعليم
دبلوم, Human Resources
الخبرات
6 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 5 أشهر

Front Office Receptionist في Stedmak Gardens and Recreation center
  • كينيا
  • أشغل هذه الوظيفة منذ نوفمبر 2023

DUTIES:
-Serving as the primary point of contact for guest
inquiries.
-Managing booked events information and
coordinating with relevant departments to meet guest needs.
-Ensuring guest satisfaction by addressing their
specific requests.
-Handling reservations management details .
-Safeguarding facility access for departmental heads

Cashier Supervisor في MAGUNAS SUPERSTORES LTD
  • كينيا - Muranga
  • مايو 2023 إلى أكتوبر 2023

ROLES:
-Supervised and trained a team of cashiers, ensuring
excellent customer service and efficient cash handling.
-Resolved Customer issues professionally and
ensured satisfactory shopping experience.
-Oversaw inventory levels of essential cashier
supplies to ensure smooth operations.
-Implemented and enforced loss prevention
procedures.

Financial Advisor في BRITAM HOLDINGS KTD
  • كينيا - Nairobi
  • فبراير 2018 إلى يناير 2020

.ROLES
-Built and maintained client relationships by providing
tailored financial advice.
-Conducted thorough financial assesments to develop
personalized financial plans.
-Maintained effective communication with clients to ensure excellent service.

Logistics Manager في INTRASPAX FREIGHTERS LTD
  • كينيا - Nairobi
  • أغسطس 2015 إلى أغسطس 2016

ROLES
-Managed customs documentation and ensured
compliance with regulations.
-Coordinated transportation logistics to optimize
delivery timelines.
-Maintained accurate inventory records and provided
updates to clients

Office Administrator في GEMPACK DOT COM ENTERPRISES
  • كينيا - Nairobi
  • يناير 2015 إلى يوليو 2015

ROLES
-Offered customer support to clients, addressing their
inquiries and concerns.
-Ensured proper office maintenance and availability of
all necessary supplies.
-Managed billing processes, including the generation
and distribution of invoices.
-Maintained accurate financial records related to
domain hosting services.

Office Administrator في NEXUS DATA LTD
  • كينيا - Mombasa
  • مارس 2014 إلى ديسمبر 2014

ROLES
-Provided administrative support to facilitate efficient
office operations.
-Managed and organized company documents both
physical and digital.
-Addressed client inquiries and offered support where
necessary.

Front Desk Receptionist في COUNTRY VACATIONS INTERNATIONAL LTD
  • كينيا - Nairobi
  • ديسمبر 2012 إلى أغسطس 2013

ROLES
-Managed the front desk by greeting and assisting
visitors in a professional and welcoming manner.
-Provided information and assistance by acting as the
primary point of contact.
-Scheduled and coordinated appointments for clients
and internal staff.
-Maintained records of visitor logs while also relaying
messages to relavant departments or

الخلفية التعليمية

دبلوم, Human Resources
  • في Mount Kenya University
  • ديسمبر 2011

Specialties & Skills

Reservations
Event Planning
Microsoft Excel
Administration
Customer Service
Planning
communication
Record management
Preparation
Administration
Microsoft Office
Customer Service

اللغات

الالمانية
مبتدئ
الانجليزية
اللغة الأم
السواحيلية
اللغة الأم
العربية
مبتدئ