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Winston Fernando, Massage Therapist

Winston Fernando

Massage Therapist·XpresSpa Middle East Limited Dubai International Airport

United Arab Emirates

High school or equivalent, GCE Advance Level

Work experience

Total years of experience: 31 years, 8 months

Massage Therapist

August 2016 - June 2020

XpresSpa Middle East Limited Dubai International Airport

Dubai, United Arab Emirates

I found this job using Bayt.com

August 2016 - June 2020

• Interacting with the client in a professional manner.
• Escort guests in a warm, caring, and professional manner.
• Uphold the highest standard of hygiene and cleanliness of the whole Spa and the treatments conducted to the highest satisfaction of the guests.
• To make sure guests achieved maximum comfort in terms of treatments and services given.

Company industry:
Personal Services
Job role:
Medical, Healthcare, and Nursing

Massage therapist/ Masseur / Receptionist

April 2012 - January 2016

Radisson Blu Hotel

Dubai, United Arab Emirates

April 2012 - January 2016

• Efficiently conducting Massage therapies to members and non-members and hotel guests.
• Attending all reception duties i.e. answering phone queries, providing appropriate information with regards to facilities, membership guidelines, and services.
• Selling membership and conducting facility tours to prospective clients.
• Handling bookings in all services conducted like tennis, squash, table tennis, swimming, and Massage services.
• Handling cash floats and payments and day to day handover.

Company industry:
Hospitality & Accomodation
Job role:
Support Services

Supervisor

July 2005 - January 2011

Avari

Dubai, United Arab Emirates

July 2005 - January 2011

• Deliver a prompt Customer service to members and hotel guests
• Oversee the operation of Health Club and Food and beverage in the Recreation and Pool area
• Takes and delivers food and beverage orders to tables according to hotel specifications, courteously and efficiently.
• Supervises and assist in the maintenance of the dining room area and equipment.
• Communicate and work closely with kitchen staff to ensure customer satisfaction.
• Maintaining the condition of the dining room and controlling guest checks and payments.
• Assist in updating all Customer Service procedures and applicable forms.
• Supervise, train and inspect the performance of assigned staff, ensuring that all procedures are completed to the hotel’s standards.

Company industry:
Hospitality & Accomodation
Job role:
Other

Swimming Pool Incharge / F&B service

March 1995 - June 2005

InterContinental Hotel

Dubai, United Arab Emirates

March 1995 - June 2005

• Supervise the Pool Bar / Swimming Pool Area.
• Ensure professional, efficient and courteous service to members and Hotel guests in Food and beverage section.
• Conducts a regular training of F&B service to staffs to ensure standards are met.
• Supervise the operation of the pool area; regular inventory of food and beverage ensuring proper and sufficient supply in a day to day basis.
• Ensure that the budget is surpassed on a month end.
• Look into budget and expenditure.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

F&B service / Lifeguard

January 1992 - February 1994

Royal Abjar Hotel

Dubai, United Arab Emirates

January 1992 - February 1994

• Attend all F&B service in the swimming pool area.
• Attend to Swimming Pool ensuring safety coverage at all times.
• Attend Reception ensuring all guests are properly guided.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Lifeguard

March 1986 - May 1992

Ramada, Renaissance Hotel

Colombo 6, Sri Lanka

March 1986 - May 1992

• Take care of the Swimming Pool and ensuring safety and standard at all times.
• Temperature reading and ensuring the cleanliness of the Pool and the surrounding area.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Isipathana College Colombo, Sri Lanka

March 1984

March 1984

High school or equivalent, GCE Advance Level

Sri Lanka

GPA (point): 1 out of 5

GPA (point): 1 out of 5

GCE Advanced Level
View attachment

Skills

Computer skills
Intermediate
Computer skills
Intermediate
Swedish Massage
Expert
Swedish Massage
Expert
Swimming Coaching
Intermediate
Swimming Coaching
Intermediate
Squash Coaching
Expert
Squash Coaching
Expert

Languages

English
Expert
Hindi
Intermediate
Tamil
Intermediate

Hobbies

  • Sports, Cricket, Swimming, Tennis