Senior account manager
Emirates Computers
مجموع سنوات الخبرة :23 years, 7 أشهر
•Managing strategic relationships with clients
•Presenting platform, application and infrastructure solutions
•Managing relationships with partners and vendors along with sharing and developing business plans, pipeline, presentations, POCs and events
•Arranging and leading meetings with client by involving vertical managers, product managers and partners
•Studying deeply clients’ environment and industry to acquire, develop and retain accounts and clients
•Preparing events to introduce company profile, its offerings and value added solutions concerning vertical related products
•Playing a key role in influencing key accounts IT budget and hence their IT spending
•Enhancing company’s market share as a solution provider & system integrator company
•Initiating more sales and sell Industry specific solutions
•Increasing the level of response for service and support to achieve customer satisfaction which accordingly will increase the level of credibility
•Expanding sales funnel and pipeline to achieve target
•Discussed customers’ needs & explained how these needs could be met using specific products or services
•Lead business development & marketing efforts, which expand the customers’ base & increases revenue
•Answered customers’ queries and concerns about products, price availability, product uses & credit terms.
•Closed sales deals
•Completed project activities
•Increased key accounts 10-30% each year
•Provided solutions / proposals
•Contract review, project site study / survey, analysis of system requirements
•Prepared of complete BOQ for proposed system
•Provided technical support / training to the marketing department & installation / maintenance technicians
•Tested system integration & complete functionality
•Imparted training to clients at site as per requirements
Responsible for day-to-day operations.
Setting up / breaking down sound / video systems, projectors, screens, LCDs & intelligent light shows.
Event bookings.
Selling audio-video products.
Customer Service relations.