Wissam Ghanem, Shop Manager

Wissam Ghanem

Shop Manager

Azadea Group llc Dubai

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Hospitality Management
Experience
19 years, 2 Months

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Work Experience

Total years of experience :19 years, 2 Months

Shop Manager at Azadea Group llc Dubai
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2013

- Mango Stores Shop Manager at Abu Dhabi Mall

Shop Manager at Azadea group
  • United Arab Emirates - Abu Dhabi
  • My current job since April 2014

- Massimo Dutti Stores Shop Manager at Abu Dhabi Mall

Shop Manager at Azadea Group llc Dubai
  • United Arab Emirates - Abu Dhabi
  • May 2012 to April 2013

- Shop manager at George Al Wahda Mall since May 2012.
- Supported and backed up opening of George store UK | Jersey Island in July 2012
- Supported and backed up the opening George Jordan | Mekka Mall
- Did the opening of George store at the Sahara Mall in Sharjah - UAE

- Attended George Annual Conference in UK - November 2012
- Attended and graduated from the MDP program for 2012-2013

Shop Manager at Azadea Group llc Dubai
  • United Arab Emirates - Abu Dhabi
  • August 2007 to December 2011

- In 2007: MIT Mango Verdun

- From January 2008 to August 2009: Assistant Manager in Mango Abu Dhabi Mall.

- From August 2009 to December 2011: Shop Manager in Al Wahda Mall

Floor Manager at Peroquet Bourree-3S
  • Lebanon
  • July 2006 to August 2006

Keep records of supplies.
Take customer bookings.
Handle customer complaints.
Organising and purshasing of food supplies.
Ensure a healthy environment and final quality control on all food and drinks.
Handle the accounting from Front to Back Office

Floor Manager at Vecchio
  • Lebanon
  • April 2006 to June 2006

Train, discipline and supervise stuff.
Budget planning.
Keep records of supplies.
Plan menus with chefs.
Take customer bookings.
Handle customer complaints.
Organising and purshasing of food supplies.
Plan advertise and promote.
Ensure a healthy environment and final quality control on all food and drinks.
Handle the accounting software ACE from Front to Back Office

Manager of "Maracina" sea food restaurant at MARACINA
  • Lebanon
  • January 2004 to June 2005

Train, discipline and supervise stuff.
Budget planning.
Keep records of supplies.
Plan menus with chefs.
Take customer bookings.
Handle customer complaints.
Organising and purshasing of food supplies.
Plan advertise and promote.
Ensure a healthy environment and final quality control on all food and drinks.
Organize special events.

Coordinator in charge of the re-opening of "El Mina" restaurant, lebanese food. at MARACINA
  • Lebanon
  • March 2004 to August 2004

Planning of the project.
Coordinating on field with interior architects and supervising the work execution.
Preparing the menu in coordance with the restaurant's owner.
Dealing with suppliers of goods and equipments, and receiving of bids and prices.

Front officer at Ahiram hotel
  • Lebanon
  • June 2003 to January 2004

Greets, register and assign rooms to guests.
Issue room keys and escort instructions to Bellhop.
Transmit and receive messages.
Answers inquiries pertaining to hotel service; registration of guests, shopping places, dining entertainment and travel directions.
Keep records of room availibility and guest's accounts manually or using a computer program.
Compute bills, collect payments and make changes for guests.
Makes and confirms reservations, restaurants, transportation, entertainment reservations and arrange for tours.

Store keeper at Breakfast to Breakfast restaurant (B2B)
  • Lebanon - Beirut
  • March 2002 to May 2002

Receive, store and issue supplies and equipments.
Verifie that supplies received are listed on requisitions and invoices.
Liaise with branches and other companie's representatives.
Inventories supplies and equipments at end of each month.
Compiles resort of expenditures.

Education

Diploma, Hospitality Management
  • at Pigier
  • March 2004
High school or equivalent, Lebanese bacc 2 (philosophy)
  • at Ecole des soeurs des Rosaires
  • June 1999

Specialties & Skills

Hospitality Management
Management
Hospitality
office microsoft windows 98
internet surfing

Languages

Arabic
Expert
French
Intermediate
English
Intermediate