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Wissam Ghanem, Shop Manager

Wissam Ghanem

Shop Manager·Azadea group

United Arab Emirates

Diploma, Hospitality Management

Work experience

Total years of experience: 21 years, 3 months

Shop Manager

April 2014 - Present

Azadea group

Abu Dhabi, United Arab Emirates

April 2014 - Present

- Massimo Dutti Stores Shop Manager at Abu Dhabi Mall
Company industry:
Fashion Design
Job role:
Sales

Shop Manager

May 2013 - Present

Azadea Group llc Dubai

Abu Dhabi, United Arab Emirates

May 2013 - Present

- Mango Stores Shop Manager at Abu Dhabi Mall
Company industry:
Retail & Wholesale
Job role:
Management

Shop Manager

May 2012 - April 2013

Azadea Group llc Dubai

Abu Dhabi, United Arab Emirates

May 2012 - April 2013

- Shop manager at George Al Wahda Mall since May 2012.
- Supported and backed up opening of George store UK | Jersey Island in July 2012
- Supported and backed up the opening George Jordan | Mekka Mall
- Did the opening of George store at the Sahara Mall in Sharjah - UAE

- Attended George Annual Conference in UK - November 2012
- Attended and graduated from the MDP program for 2012-2013
Company industry:
Retail & Wholesale
Job role:
Management

Shop Manager

August 2007 - December 2011

Azadea Group llc Dubai

Abu Dhabi, United Arab Emirates

August 2007 - December 2011

- In 2007: MIT Mango Verdun

- From January 2008 to August 2009: Assistant Manager in Mango Abu Dhabi Mall.

- From August 2009 to December 2011: Shop Manager in Al Wahda Mall
Company industry:
Retail & Wholesale
Job role:
Management

Floor Manager

July 2006 - August 2006

Peroquet Bourree-3S

Lebanon

July 2006 - August 2006

Keep records of supplies.
Take customer bookings.
Handle customer complaints.
Organising and purshasing of food supplies.
Ensure a healthy environment and final quality control on all food and drinks.
Handle the accounting from Front to Back Office
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Floor Manager

April 2006 - June 2006

Vecchio

Lebanon

April 2006 - June 2006

Train, discipline and supervise stuff.
Budget planning.
Keep records of supplies.
Plan menus with chefs.
Take customer bookings.
Handle customer complaints.
Organising and purshasing of food supplies.
Plan advertise and promote.
Ensure a healthy environment and final quality control on all food and drinks.
Handle the accounting software ACE from Front to Back Office
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Manager of "Maracina" sea food restaurant

January 2004 - June 2005

MARACINA

Lebanon

January 2004 - June 2005

Train, discipline and supervise stuff.
Budget planning.
Keep records of supplies.
Plan menus with chefs.
Take customer bookings.
Handle customer complaints.
Organising and purshasing of food supplies.
Plan advertise and promote.
Ensure a healthy environment and final quality control on all food and drinks.
Organize special events.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Coordinator in charge of the re-opening of "El Mina" restaurant, lebanese food.

March 2004 - August 2004

MARACINA

Lebanon

March 2004 - August 2004

Planning of the project.
Coordinating on field with interior architects and supervising the work execution.
Preparing the menu in coordance with the restaurant's owner.
Dealing with suppliers of goods and equipments, and receiving of bids and prices.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Front officer

June 2003 - January 2004

Ahiram hotel

Lebanon

June 2003 - January 2004

Greets, register and assign rooms to guests.
Issue room keys and escort instructions to Bellhop.
Transmit and receive messages.
Answers inquiries pertaining to hotel service; registration of guests, shopping places, dining entertainment and travel directions.
Keep records of room availibility and guest's accounts manually or using a computer program.
Compute bills, collect payments and make changes for guests.
Makes and confirms reservations, restaurants, transportation, entertainment reservations and arrange for tours.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Store keeper

March 2002 - May 2002

Breakfast to Breakfast restaurant (B2B)

Beirut, Lebanon

March 2002 - May 2002

Receive, store and issue supplies and equipments.
Verifie that supplies received are listed on requisitions and invoices.
Liaise with branches and other companie's representatives.
Inventories supplies and equipments at end of each month.
Compiles resort of expenditures.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Purchasing and Procurement

Education

Pigier

March 2004

March 2004

Diploma, Hospitality Management

Lebanon

Ecole des soeurs des Rosaires

June 1999

June 1999

High school or equivalent, Lebanese bacc 2 (philosophy)

Lebanon

Skills

Hospitality Management
Expert
Hospitality Management
Expert
SEA
Expert
SEA
Expert
Management
Expert
Management
Expert
Issue
Expert
Issue
Expert
Hospitality
Expert
Hospitality
Expert
office microsoft windows 98
Intermediate
office microsoft windows 98
Intermediate
internet surfing
Intermediate
internet surfing
Intermediate
Hospitality Management
Expert
Hospitality Management
Expert
SEA
Expert
SEA
Expert
Management
Expert
Management
Expert
Issue
Expert
Issue
Expert
Hospitality
Expert
Hospitality
Expert

Languages

Arabic
Expert
French
Intermediate
English
Intermediate