Data Management Associate
United Nations High Commissioner For Refugees
مجموع سنوات الخبرة :12 years, 6 أشهر
United Nations High Commissioner for Refugees
Data Management Associate / September 2019 - March 2021 (Beirut, Lebanon)
• Reduced data entry errors by proactive monitoring and data cleansing measures.
• Achieved up to 99% in average matching lists of Syrian Refugees shared with us by different sources with the UNHCR registered population.
• Compiled lists of refugees for the registration team to increase physical verification performance.
• Enhanced the analysis of the refugee population and humanitarian aid distributions by creating and automating them in SSRS reports.
• Enhanced the analysis and activities for targeted population by providing statistics and data for the resettlement team.
• Designed and implemented data consolidation solution in the head office from 4 distant field offices using SSIS which slashed the time taken by the consolidation by 4 hours and provided extra stability when network fluctuation occurs
United Nations Office of The High Commissioner of Human Rights
Information Technology Assistant / April 2019 - September 2019 (Beirut, Lebanon)
• Achieved 99.99% uptime for all systems and the network of the office
• Designed and implemented backup solution for the office data.
• Increased security measures which blocked malicious attacks.
• Archived mandate data following the UN Procedures
Optiva Inc. / Crossover Inc.
Customer Support Engineer / March 2018 - April 2019 (Remote Job)
• Assured high availability on TCB and Unified Charging telco billing products for customers under my responsibility.
• Maintained Oracle and SQL Server databases related to the company products.
• Created knowledge base documents covering different parts of TCB Telco Billing System
• Provided training and mentorship to team members.
BANKMED SAL
Oracle Database Administrator and Oracle Fusion Middleware Engineer / May 2016 - March 2018 (Beirut, Lebanon)
• Responsible for around 100 Oracle databases (development, testing, and production).
• Built health monitoring systems for all their Oracle Databases.
• Architected the infrastructure that allowed for highly available and highly performant databases.
• Implemented disaster recovery solution by configuring Active Dataguard environment for more than 20 databases.
• Administered X4 and X6 elastic configuration Exadata Machines with their databases.
• Installed new and managed Fusion Middleware with their related DB Schemas and troubleshoot encountered issues.
• Assisted in the going live of the new Oracle FlexCube Core Banking software for the 2 entities (BankMed Cyprus and Saudi Lebanese bank) as well as for the Oracle Fusion Middleware.
Aurea Software / Crossover Inc.
Customer Support Engineer / September 2015 - February 2016 (Beirut, Lebanon)
Demonstrated technical services and troubleshooting of complex problems on Email Marketing solutions Lyris ListManager and Lyris LHQ to a broad customers base.
Computer Information Systems Group
Senior Oracle and software technical consultant / October 2012 - December 2015 (Beirut, Lebanon)
• Implemented and developed Oracle Environment (Databases and Application Servers) in addition to full data migration for the General Security of Lebanon.
• Enhanced the overall workflow of the company by developing the internal contract management software and different business-centric reports.
• Provided software consultancy for SQL Server and other software solutions.
• Ordered software packages from suppliers.
• Outsourced by the ILO(International Labor Organization) as IT Professional, I achieved business continuity for the organization where I performed many support tasks from maintenance to data recovery and preparation of new equipment for the office in addition to some minor software development assistance.
• Implemented Oracle Business Intelligence Enterprise Edition 11g for Byblos Bank and trained the staff to work and continue in the customization of the software.
• Installed and Configured data domain and EMC NetWorker 8.2 for North Africa Commercial Bank (NACB).
• Outsourced by Bank of Beirut, I replaced the DBA of the bank to provide the day-to-day database management and administration tasks and insured business continuity.
Omega Financial Solutions
Senior Software Developer / September 2011 - October 2012 (Beirut, Lebanon)
• Worked on their Portfolio Management Software and developed new components in C# and WPF with backward compatibility with Delphi using Delphi.Net.
• Migrated old forms from Delphi 6 to Delphi.NET
Information Management Solutions - ITG Group
Product Consultant / June 2010 - September 2011 (Beirut, Lebanon)
• Analyzed my clients processes and requirements and installed a customized instance of Squirrel Restaurant Management Systems and MBT CheckEAM to help simplify their workflow.
• Increased the efficiency of using Squirrel POS system, Squirrel CRM and MBT CheckEAM for my customers by providing thorough training for their staff.
• Analyzed and developed new module for data analysis and business intelligence for Squirrel Systems and MBT CheckEAM and Microsoft Dynamics CRM combined which provided an overall forecast for the business for the customer.
Beirut Cargo Center Logistics
Head of IT Department - Senior Systems Analyst - Senior Developer / July 2008 - June 2010 (Beirut, Lebanon)
• Analyzed, developed, and maintained the in-house software to manage the company’s work covering all the logistics cycles
• Provided leadership and project management for the IT and development teams
• Analyzed and developed a Warehouse management system with a mobile handheld RF Barcode readers’ version to achieve a faster warehousing cycle and have higher productivity.
• Repaired the data, maintained stability for the systems, and provided training for the staff of Doha - Qatar branch to prevent erroneous data entries.
• Developed a centralized database system that unified all their branches and reduced maintenance cost.
• Migrated the software and data to Microsoft Dynamics AX 2009 to provide the company a simpler way to expand abroad.