غياث الطويل

• Lead corporate restructuring and operational transformation projects across retail, real estate, healthcare, and service hubs
• Develop governance frameworks, internal controls, and operational procedures to enhance efficiency and financial discipline
• Prepare feasibility studies, marketing strategies, and client-specific sales plans to drive sustainable growth
• Delivered 20 to 25 percent annual sales growth, 10 percent market share increase, and 12 to 15 percent cost reduction per client through optimized processes and supply chain
• Minimized losses and improved profitability through tailored consultancy programs and performance metrics

• Directed full operations across branches in the Western Region.
• Oversaw budgets (CAPEX/OPEX), training, performance management, and branch expansions.
• Developed and executed marketing plans, ensured profitability, and optimized NPS scores.
• Managed inventory (SKU), procurement, and POS operations via Oracle.
• Conducted stock analysis (ABC), EOQ, and COGS assessments for cost control.

• Oversaw 30 plus hypermarkets and supermarkets with annual revenues exceeding USD
100M, managing 2, 500 plus employees and managers
• Directed FMCG retail operations, non-food imports, and franchise supervision including
Cinzio Café, Wizzlez Pretzels, Costadoro Coffee, ensuring consistent operational
excellence
• Implemented branch modernization programs, improving customer experience, Net
Promoter Score NPS, and operational efficiency
• Developed and managed CAPEX and OPEX plans, balancing expansion with cost
efficiency and strategic growth
• Designed and executed sales and marketing strategies, achieving sustained market
share growth and enhanced brand competitiveness
• Optimized supply chain operations using Oracle ERP, ABC EOQ FIFO methodologies,
improving inventory management and cost efficiency
• Negotiated and managed supplier contracts and commercial agreements, enhancing
profitability and operational compliance
• Mentored and trained branch managers, supervisors, and operational teams, building a
high-performing workforce aligned with corporate objectives
• Strengthened financial performance through ROI analysis, KPI monitoring, and
operational benchmarking

• Oversaw supply chain operations, ensured stock efficiency, and reduced delivery delays.
• Trained managers on direct selling, sales optimization, and team supervision.
• Implemented store audits, performance evaluations, and corrective action plans.
• Improved customer satisfaction and operational compliance across branches.

• Oversaw supply chain and distribution operations across multiple branches, ensuring
consistent product availability, cost efficiency, and timely delivery
• Implemented process improvements to streamline workflows, enhance operational
performance, and reduce stock variances
• Led training and development programs for branch managers and supervisors,
enhancing sales techniques, supervision skills, and operational compliance
• Developed and monitored KPIs, inventory controls, and promotional campaigns,
improving reporting accuracy and operational transparency
• Standardized operational procedures across branches, ensuring compliance with health,
safety, and quality standards
• Collaborated with regional management and fellow area managers to unify processes,
enhance efficiency, and drive business growth
• Elevated customer service standards and managed critical incidents to protect brand
reputation
• Boosted sales and customer satisfaction through competitive, data-driven strategies
aligned with company goals

• Oversaw administrative functions including HR, recruitment, payroll, procurement, and
HR systems, ensuring smooth operations across branches
• Led workflow digitization projects, improving response time and data accuracy by 20
percent
• Designed and implemented training programs for department leaders and staff,
enhancing interdepartmental efficiency and operational compliance
• Developed and enforced policies and procedures, streamlining operations, reducing
errors, and ensuring compliance with health, safety, and environmental standards
• Managed budgets and monitored expenses, optimizing resource allocation to improve
cost control and operational efficiency
• Collaborated with regional management to unify processes and implement best
practices across the Eastern Region

• Directed B2B and B2C sales operations, consistently achieving and exceeding sales
targets, driving sustained revenue growth
• Developed new sales channels and business projects based on market analysis, sales
data, and competitor insights
• Managed inventory and pricing strategies to optimize margins and profitability across all
branches
• Led product launches and marketing campaigns including SKU distribution, consumer
sampling, and on-site sales support, enhancing market penetration
• Built and maintained strong relationships with clients and distributors, maximizing
profitability and uncovering new business opportunities
• Conducted market trend analysis, competitor monitoring, and sales and marketing
evaluations to inform strategic decisions
• Designed and implemented sales incentive programs, boosting team productivity and
achieving business objectives
• Collaborated with regional management to align sales strategy with corporate goals and
ensure operational excellence

• Oversaw daily hypermarket operations including logistics, merchandising, sales, and
customer service, ensuring smooth and efficient store performance
• Implemented operational improvements to enhance efficiency, increase revenue, and
improve profitability
• Developed and executed store strategies, expanding the customer base and maximizing
sales performance
• Optimized department layouts and product placement, enhancing customer flow and
boosting sales across key categories
• Established and managed supplier database and procurement systems, ensuring
consistent product availability and compliance with standards
• Trained, motivated, and developed department heads and staff, fostering a culture of
high performance, accountability, and exceptional customer service
• Monitored budgets and controlled expenses, implementing measures to reduce losses
and meet or exceed sales targets
• Collaborated with regional management to align store strategy with corporate goals and
operational best practices

• Managed all branch operations, including sales, customer service, inventory
management, and staff supervision, ensuring smooth and efficient performance
• Implemented FIFO inventory system across warehouse and sales floor, improving stock
accuracy and reducing waste
• Managed purchasing of local and imported goods, tracking purchase orders and supplier
returns to optimize product availability
• Organized and monitored promotional campaigns and community engagement
initiatives, boosting customer loyalty and increasing sales
• Trained and guided frontline and warehouse staff, enhancing service quality,
operational performance, and team productivity
• Controlled operating expenses and optimized POS product linkage, ensuring profitability
while maintaining stock levels and compliance with standards
• Motivated teams to achieve sales targets, fostering a high-performance culture and
accountability within the branch
• Collaborated with regional management to align branch strategy with corporate goals
and implement best practices