Senior Sales coordinator
Creative Zone
Total years of experience :12 years, 7 Months
• Managing and coordinating the team to maximize sales lead closure
• Developing sales training material
• Conducting classroom training for new joiners
• Tracking competition activities in Modern Trade
• Tracking multiple sales KPIs
• Prequalifying leads to reduce sales closure time
• Managing multiple inbound sales leads from Google AdWords, Instagram, Facebook, Webchat, WhatsApp for business, phone calls, emails and walk-in clients.
• Tracking campaigns KPIs
• Helping to define Data Profile/Fields for Leads and Prospects, and Customers.
• Designed and defined sales and operations processes
• Reporting to head of revenue and head of marketing
• Representing key data to help marketing and finance to make key business decisions to maximize revenue
and implementing lessons and work schemes, using the Early years Foundation Stage as a framework.
•Providing a safe and stimulating environment that facilitates learning.
•Liaising with parents, careers and professionals such as speech therapists and health visitors
•Organizing and supervising play and work activities (for example reading, cooking, music, dancing etc.)
•Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students felt comfortable.
•Established classroom and field trip rules and enforced them fairly and effectively.
•Developed rigorous lesson plans and lectures and prepared students for quizzes and tests.
•Graded papers, lessons, tests, quizzes, and other assignments, relaying information to parents
and school board when necessary.
•Instructed 4-, 5-, and 6-year-olds on the alphabet, basic reading comprehension, and rudimentary mathematics.
•Assessed student performance through quizzes and testing and provided one-on-one tutoring when necessary.
•Participated in parent/teacher conferences to assist parent's participation and the support of their child’s education.
•Maintained accurate, complete, and correct records.
baggage and collected baggage charges.
•Processed reservations, coordinated stand-by passengers and monitored cabin availability.
•Tagged checked baggage with appropriate destination with a 100% accuracy rate.
•Monitored compliance with size limitation guidelines for the carry-on baggage program.
•Protected customers' baggage from loss, theft, and damage by handling them properly.
•Responded politely to passengers' complaints regarding ticketing and baggage handling.
•Increased volume of business by providing a comprehensive escort service to all Marhaba clients including check-in, immigration, Mishandled Baggage, onward connections, reservations, and assistance while resolving issues such as misconnections, cancelled bookings, improper documentation (visas) etc.
•Developed highly empathetic client relationships.
•Prevented airline losses using awareness, attention to Detail and integrity.
•Escorted passengers in wheelchairs & unaccompanied minors from the Terminal to the aircraft.
•Managed cash receipts and financial records for the baggage transfer charges.
•assigned transport of special needs passengers, including the disabled, parents with infants, and senior citizens.
•Assisted passengers through check points and to terminals quickly and safely.
•Solved issues that arose with passengers such baggage matters, and upgrade requests.
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