Admin Assistant
Discovery Tours
Total years of experience :12 years, 11 Months
- Carry out the day to day organisation of all pertinent to the successful management and operations of Discovery tours.
-Ensuring efficient communication and timely delivery of all information and updates to all relevant clients, partners, hotels and suppliers where required.
-Liaising with operations department to monitor transfers, tour reservations and ensure quality control of operations.
-Co-operating with tour representatives, tour guides and staff of respective departments where necessary to ensure smooth running of operations.
-Maintaining an effective database for reservations, invoices, files, reports, enquiries etc.
- Handling incoming tours and transfers requests from clients (partner companies and individuals).
- Hotel reservations/bookings for clients.
- Provision of information to enquiries regarding tour and transfer packages.
- Assisting in the creation of tailor made bookings.
- Processing and recording routine transactions for customers.
- Accepting deposits and withdrawals.
- Processing loan payments and money transfers.
- Balance currency, cash and cheques in cash drawer at end of each shift.
- Explain, promote and advice on bank products and services.