Operations Director
Akar Food AB
Total years of experience :10 years, 6 Months
Led the market analysis, assessed potential ROI, conducted valuation and cash projection exercises, oversaw negotiations, due diligence, and managed the drafting of legal documents for the successful acquisition of 5 restaurants.
Collaborated with executive leadership and cross-functional teams to define clear strategic priorities, including expansion plans, product diversification strategies, and initiatives aimed at enhancing the overall customer experience.
Oversaw the restructuring efforts encompassing menu enhancements, interior design upgrades, and overall business model transformation for the acquired restaurants. Orchestrated site selection, negotiated leases, managed staffing, and coordinated operational setup to facilitate successful openings and expedite revenue generation.
Directed the strategic development and implementation of operational initiatives, including crafting comprehensive business plans, conducting sales forecasts and budgeting exercises, performing variance analysis, and benchmarking performance metrics.
Implemented a strategic approach to conducting regular assessments aimed at identifying growth opportunities, optimizing operations, and elevating the overall customer experience.
Established performance metrics and KPIs tailored for Restaurant Managers, Backend Operations Staff, and Service Personnel, instrumental in monitoring business performance, pinpointing areas for improvement, & driving decision-making.
Directed the oversight of supply chain operations, including importations, procurement processes, and implementation and management of inventory systems ensuring the timely delivery of high-quality products & optimized inventory levels for enhanced operational efficiency.
Formulated and enforced rigorous quality assurance standards for food safety across all business operations. This included the development of comprehensive HSSE manuals, cleanliness guidelines charts, & protocols for maintaining consistent product quality.
Directed and coordinated five distinct operational groups within DHL Freight International's domestic terminal operations in Sweden and parts of the European Union, optimizing incoming and outgoing packaged and parceled goods, as well as managing the customer services call center.
Developed and implemented routing and schedules strategies that optimized transportation networks, minimized delivery times, reduced costs, & drove operational efficiencies.
Oversaw the management of transportation fleet vehicles, including a capacity of 120 pickup and discharge cars daily, ensuring compliance with vehicle safety regulations, maintenance schedules, & fleet optimization to meet operational goals.
Directed risk assessments, safety audits, and compliance reviews to identify and mitigate operational risks and liabilities, ensuring risk mitigation strategies are in place to protect business interests.
Spearheaded the integration and optimization of terminal management systems in collaboration with IT and engineering teams, to support terminal operations & customer service initiatives.
Implemented measures to ensure the continuous operation of conveyor belts, conducting regular maintenance checks, and addressing any technical issues promptly.
Implemented best practices and standardized procedures to optimize inbound and outbound logistics operations for packaged and parceled goods, maximizing throughput and minimizing turnaround times.
Established strategic KPIs and performance metrics for each department, aligning them with overarching business objectives, & monitored performance against targets and benchmarks.
Managed the planning and optimization of shipments between DHL terminals across Sweden and parts of EU, overseeing a daily average of 50, 000 parcels and pallets.
Led and championed strategic initiatives for continuous process improvement, driving operational efficiency gains, optimizing workflows, & reducing waste throughout terminal operations.
Directed and optimized all aspects of operations, including logistics, procurement, and distribution, to ensure efficient and cost-effective processes.
Managed international freight and logistics operations, including coordinating shipments from Germany to Iraq and rerouting shipments to other Gulf countries and Abu Dhabi as needed.
Liaised with ministry of health and safety in the KRG region HSSE documentations, and with freight forwarders, customs authorities, and suppliers to ensure smooth customs clearance processes and timely delivery of shipments.
Fostered strong relationships with suppliers, both locally and internationally, to secure reliable sources of high-quality nutrition products.
Negotiated favorable terms and agreements with suppliers to optimize procurement processes and minimize costs.
Established and maintained efficient warehouse operations, including inventory management systems, to prevent stockouts, minimize excess inventory, and ensure product availability to meet demand.
Led business development efforts to expand the company's client base and revenue streams, targeting regional teams, athletes, other potential customers, and as well leveraged networking skills to build and nurture relationships with key stakeholders.
Managed financial aspects of operations, including budgeting, cost control, and financial forecasting, to ensure fiscal profitability.
Monitored expenses related to shipping, logistics, and procurement activities, optimizing spending while maintaining operational efficiency.
Implemented continuous improvement initiatives to enhance operational efficiency, streamline processes, and improve overall performance.
Conducted regular evaluations and audits of operations to identify areas for optimization and implement best practices. Implemented risk management strategies to mitigate potential disruptions in supply chain operations and ensure compliance with international trade regulations and customs requirements.