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Yahya Elsadek, Delivery Operations Supervisor

Yahya Elsadek

Delivery Operations Supervisor·Food Delivery Company

Saudi Arabia

Bachelor's degree, Social

Work experience

Total years of experience: 5 years, 3 months

Delivery Operations Supervisor

October 2024 - Present

Food Delivery Company

Dammam, Saudi Arabia

October 2024 - Present

• Supervise daily field operations and guide delivery riders.
• Monitor attendance, schedules, and performance. - Resolve customer and rider issues
promptly.
• Improve delivery routes and workflow efficiency.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Sales Representative

March 2024 - December 2025

STC (Saudi Telecom Company)

Dammam, Saudi Arabia

March 2024 - December 2025

• Achieved monthly sales targets through effective field strategies.
• Submitted accurate daily and weekly reports.
• Collaborated with team members to achieve department goals.
• Developed creative sales approaches to increase customer engagement.
Company industry:
Telecommunications
Job role:
Sales

Sales Representative

January 2020 - December 2022

Juhayna

6th of October, Egypt

January 2020 - December 2022

• Managed route sales, merchandising, and product delivery. - Built and maintained strong
relationships with retailers.
• Ensured product availability and achieved monthly targets.
• Handled returns, collections, and daily settlements.
Company industry:
FMCG

Education

South Valley University

January 2022

January 2022

Bachelor's degree, Social

Egypt

GPA (rating): Very good

GPA (rating): Very good

Skills

COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MEDICAL EQUIPMENT
Intermediate
MEDICAL EQUIPMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate

Languages

Arabic
Native Speaker
English
Expert