Yahya Jammezi, Luxury Real Estate agent

Yahya Jammezi

Luxury Real Estate agent

ABH Real Estate

Location
Qatar - Al Wakrah
Education
Diploma, GED in Computer management
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

Luxury Real Estate agent at ABH Real Estate
  • Qatar - Doha
  • My current job since November 2023

Assist clients in buying, selling, and renting properties, ensuring seamless transactions.

Conduct property showings, negotiate contracts, and deliver client presentations.

Cultivate strong client relationships and collaborate with team members for positive outcomes.

Customer success specialist at Ebla computer consultancy
  • Qatar - Doha
  • October 2023 to November 2023

Provided frontline support, resolving queries and technical issues for staff members.

Demonstrated expertise in troubleshooting and providing effective solutions.

Established and maintained strong relationships with clients, enhancing their experience with the Murasalat system.

Utilized active listening skills and empathy to understand client needs and provide personalized support.

Employed strong interpersonal skills to communicate complex technical solutions in a clear and concise manner.

E-commerce Specialist at velvet jewelry
  • Qatar - Al Wakrah
  • April 2023 to September 2023

Managed online product listings, implemented digital marketing strategies, and monitored website analytics to drive sales.

Handled customer inquiries and provided exceptional service to ensure customer satisfaction.

Sales representative at Wiki high tech provider
  • Tunisia - Tunis
  • September 2022 to March 2023

Present, promote and sell products/services using solid arguments to existing and prospective customers.

Establish, develop and maintain positive business and
customer relationships.

Reach out to customer leads through cold calling.

Expedite the resolution of customer problems and
complaints to maximize satisfaction.

Achieve agreed upon sales targets and outcomes within schedule.

Coordinate sales effort with team members and other departments.

Customer Service Agent at Ooredoo - Tunisia
  • Tunisia - Al Marsa
  • March 2020 to August 2022

Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Investigated and resolved customer inquiries and
complaints quickly.

Provided information about products and services.
took orders, calculated charges and processed billing or payments.

reviewed or made changes to customer accounts.

IT Administrator at KTD Informatique
  • Tunisia - Tunis
  • October 2019 to February 2020

Installing, setting, and keeping track of computer
networks and the equipment they contain, such as
desktops, laptops, printers, mobile devices, intranet
connections, and email systems.

Updating staff on system updates and modifications.

Identify and implement hardware and software solutions to resolve technical issues.

IT Administrator at Advanced Technology
  • Tunisia - Tunis
  • March 2018 to September 2019

Maintaining knowledge of IT support, help desk
procedures, products, and services.

Assisting with onboarding of new colleagues.

Providing IT support and resolving problems for
colleagues.

Procuring, maintaining, and administering computers
and office equipment.

Education

Diploma, GED in Computer management
  • at Sectoral Training Center for Tertiary Professions
  • July 2018

General Educational Development (GED) Technical support in computer management

Specialties & Skills

Teamwork
Customer Service Skills
Team Player
Multitasking
Fast Learning
Microsoft Dynamics NAV
Adobe photoshop
Adobe Illustrator
Computer Hardware Troubleshooting
Microsoft office
time management
teamwork
problem solving
Customer Satisfaction
Customer Service

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

High School (Certificate)
Date Attended:
June 2015
Shopping ads (Certificate)
Date Attended:
May 2023
Valid Until:
May 2024

Hobbies

  • Sports
  • E-sport
  • Art