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Yahya Albustanji, Senior Business Analyst

Yahya Albustanji

Senior Business Analyst·Integrated Technology Group (ITG)

Jordan

Master's degree, Industrial Engineering

Work experience

Total years of experience: 7 years, 5 months

Senior Business Analyst

March 2025 - Present

Integrated Technology Group (ITG)

Amman, Jordan

March 2025 - Present

• Authored BRD and SRS to define project scope and technical requirements.
• Conducted gap analysis to identify process inefficiencies and propose solutions.
• Led Agile business analysis sessions to elicit and document stakeholder requirements.
• Collaborated with QA and Development teams using TFS to validate requirements and track
progress.
• Created process workflows using Visio and Lucidchart to optimize communication.
• Designed wireframes and prototypes in Figma to enhance stakeholder feedback.

Company industry:
IT Services
Job role:
Information Technology

Business Analyst

August 2022 - February 2025

Texas A&M System (TAMUS)

Texas, United States

August 2022 - February 2025

• Facilitated Agile BA sessions to gather requirements, using JIRA for sprint planning and task
management.
• Automated processes with Power Automate and Excel Macros, working with QA and Development
to cut processing time.
• Managed process documentation, gap analysis, and UAT, using Figma for prototyping and Power
BI/Tableau for insights.

Company industry:
Business Consultancy Services
Job role:
Information Technology

Business Process Analyst

August 2019 - July 2022

Almansour JO

Amman, Jordan

August 2019 - July 2022

• Led a business process reengineering project, authoring manuals for dashboards and tracking
system delivery.
• Conducted gap analysis and financial modeling to optimize BPR efficiency.
• Audited data processes, collaborating with all teams for dashboard compliance.
• Delivered Power BI dashboards, driving stakeholder decisions for BPR project.

Company industry:
Project & Construction Planning
Job role:
Information Technology

Project Engineer

January 2019 - July 2019

Almansour JO

Amman, Jordan

January 2019 - July 2019

• Implemented procurement tracking systems to enhance project transparency and efficiency.
• Analyzed vendor performance data to optimize supply chain and meet project timelines.
• Managed procurement processes, ensuring cost-efficient material delivery and vendor
coordination.

Company industry:
Project & Construction Planning
Job role:
Engineering

Education

Texas A&M University

December 2022

December 2022

Master's degree, Industrial Engineering

United States

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Jordan University of Science and Technology

December 2018

December 2018

Bachelor's degree, Engineering

Jordan

Engineering Management Optimization Analysis Engineering Economy Project Management

Skills

Optimization
Expert
Optimization
Expert
Machine Learning
Expert
Machine Learning
Expert
Data Analysis
Expert
Data Analysis
Expert
Business Analysis
Expert
Business Analysis
Expert
Industrial Engineering
Expert
Industrial Engineering
Expert
Projects Management
Expert
Projects Management
Expert
Sales
Intermediate
Sales
Intermediate
Team Lead
Expert
Team Lead
Expert
Teamwork
Expert
Teamwork
Expert
IT Projects Management
Expert
IT Projects Management
Expert
Data Analysis
Expert
Data Analysis
Expert
Procurement
Expert
Procurement
Expert
Data Visualization
Expert
Data Visualization
Expert
Communication
Expert
Communication
Expert
Management
Expert
Management
Expert
Python
Expert
Python
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Economy
Expert
Economy
Expert
Business Consultation
Expert
Business Consultation
Expert
Business Development
Expert
Business Development
Expert
Dashboards
Expert
Dashboards
Expert
SAP
Expert
SAP
Expert
Machine Learning
Expert
Machine Learning
Expert
Negotioation
Expert
Negotioation
Expert
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
GAP ANALYSIS
Intermediate
GAP ANALYSIS
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
LUCIDCHART
Intermediate
LUCIDCHART
Intermediate
MICROSOFT VISIO
Intermediate
MICROSOFT VISIO
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
TEAM FOUNDATION SERVER
Intermediate
TEAM FOUNDATION SERVER
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
GAP ANALYSIS
Intermediate
GAP ANALYSIS
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
LUCIDCHART
Intermediate
LUCIDCHART
Intermediate
MICROSOFT VISIO
Intermediate
MICROSOFT VISIO
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
TEAM FOUNDATION SERVER
Intermediate
TEAM FOUNDATION SERVER
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Memberships

American Society of Industrial Engineers

Member

January 2023

Jordan Engineers Association

Member

March 2019

Training and Certifications

Certifications
Engineering Economy Lecturer
Advanced Excel Badge.
Project Management Professional
Quality Methods
Decision Making with Data
Strategic Planning
Analytics in Finance
Engineering Economy Lecturer
Advanced Excel Badge.
Project Management Professional
Quality Methods
Decision Making with Data
Strategic Planning
Analytics in Finance

Training
Project Management Professional
Texas Tech University
Aug 2022

Hobbies and interests

Tennis