Group IT Procurement Manager InCharge
Chalhoub Group
Total years of experience :19 years, 8 Months
Nature of the Job - Procurement, SRM, Sourcing, Business Process Modeling, Contract Management and Negotiation
Achievements
o Define procurement business process with all Templates, KPIs, DOA.
o Create a full Contract repository, Supplier base, Technology and products catalogue for the whole region
Responsibilities
o Set-up & document local and regional standard for IT Procurement
o Create a vendor management process & procurement policy then ensure strict adherence to the same
o Revisit all contracts / Conduct supplier and subcontractor analysis, evaluate potential new suppliers, and manage the overall supplier qualification process, as required / / suggest changes and potential savings over 3 years
o Able to negotiate entity contracts with most favorable terms to benefit the company, ensure all IT equipment are purchased at the most competitive price at appropriate quality and delivered on time as agreed
o Set up and maintain a control framework to ensure all procurement activities are effectively managed and in accordance the Procurement Toolkit and the annual budget
o Partner with and influence internal business partners from project initiation through project closure to insure early involvement and optimal use of procurement and supplier tools, processes, systems and best practices.
o Observe and evaluate industry trends, market conditions, and benchmarks of contract negotiations expectations against industry best practices standards
o Actively manage vendors to ensure we access the best products at the best price
o Forecast level of demand for materials, equipment & services to meet business needs and maintain constant checks on stock level to maximize business efficiency, instigating minimum stock levels and reorder quantities by product as appropriate best practice standards.
o Administer establishment of annual Agreements/Contracts in coordination with the respective division
o Automate all procurement activities within the available software (Oracle) wherever applicable and apply the company DOA for all procurement i.e. workflow
o Manage to maintain service level agreements for the processes covered in Order-book management and customer logistics
o Manage to maintain a lean and streamlined supply and demand processes for the customers directly managed.
o Manage Supply constraints and availability for customers through direct collaboration with Factories and Sales & Planning teams.
o Mange to enhance all collaboration with customers in regards to operation visibility and ensure best practice customer experience.
o Manage and serve customers with regard to (Supply & Demand, Orders management, Letter of credits, Credit levels, Shipment status and delivery and products sales pack codes and prices)
o Co-ordinate with Local Sales Unit Finance & Control, Local Sales Unit Sales, Marketing, Sales Unit Demand & Availability or Factory on:
• Order changes / cancellation, supply updates and delivery issues
• Order exceptions and specific customer requirements and ensure factories execute accordingly
• Create / maintain product / customer catalogue in SAP system for channel inventory database
• Manage sales order as per Sales, Local Sales Unit Finance & Control or Factory confirmation
o Ensure payment fulfilment before releasing shipments from factory.
o Ensure processing credit notes in accordance with interrelated processes on SAP
o Monitor customer’s deliveries with Factory and Logistics Service Partner (LSP) in case of issues
o Review Logistics Service Partner (LSP) performance
o Communicate customer delivery requirements to Outbound Lead-time & Transportation (OBLT) team and Factories
o Monitor and ensure customer’s Delivery Quality claims are attended to, communicated cross-functionally and resolved within the lead-time stated in Service Level Agreement
o Support customer with availability of required documents (COO, DN, P.INV., etc.) for custom clearance when needed
Network Functions, People or entities that I interact with and influence my role
Area Logistic, Area Demand Planning, Area Finance & Control, Area Demand & Availability, Regional Outbound Lead-time and Transportation, Factory, Customer Purchasing Team and Logistic Service Providers (LSPs)
o I led demand standardization and aggregation initiative (50% reduction in administrative cost)
o I led the project of Sourcing web portal which proved highly successful in maximizing productivity of manpower hours and supply base penetration.
o I quantified procurement performance to encourage proper benchmarking and performance evaluation.
o I managed to cut supply cost by 40% by re-engineering onsite purchasing process.
o I standardised service contracts which led to (50 % saving on office automation TC).
o I managed the restructuring of the shipping documentation generation process, therefore we increased the efficiency and productivity of shipping process.
o I took the lead in MPS (Management Print System) feasibility and implementation which led to 40% saving of printing cost and 30% of printing volume.
o Manage procurement operation and team and provide support to procurement director by creation the supply base for ME & Gulf area.
o Relationship management of sourcing & suppliers within ME & Gulf Region.
o Support new projects with decision making requirement of commercial, technical and market analysis.
o Communicate, cross functional, procurement process feedback and Gap Analysis.
o Communicate and negotiate contracts, within managed categories, legally and commercially.
o Ensure best practice processes in regards to Service Level Agreements were being adhered to ensure that company policy ethics were being implied.
o Gather, analyze and consolidate organization wide demand, within the managed categories, to formulate the best buying practice.
o Leading the Team of ORACLE ERP implementation (Purchasing, sourcing and Inventory).
o Create, for the managed categories, Inventory Item Master (categorizing, classifying, coding and compiling) to facilitate ERP implementation.
o Provide induction and training for new team members in procurement and Coach them through daily work.
o Business development, winning new contract and customers
o Creating and maintaining customer’s profiles for targeted accounts.
o Driving the implementation of sales and marketing plans.
o Qualifying leads and prioritizing opportunities.
o Competition & market analyses.
o Analyze Job request
o Prepare the required equipment and documents
o Ensure on time loading and proper packaging.
o Raise quality claim for damaged and missing equipment.
o Running the JOINT ANALYSIS MAKE-UP PROCESS on field.
o Generate job specific graphs and performance analysis reports.
o Ensure receiving equipment from the Job/Site fully and in a good condition.
Market and vendors’ data analysis (collecting, cleaning, correlating and posting).
Working with web design team and HR department on designing human resource department’s internal web page for cross organization HR education spreading and sharing.
