HR and Training Specialist
Tetra Tec
Total years of experience :32 years, 5 Months
USAID Funded Project
• Worked with HCWW, Minia, Assiut, Sohag, Qena, and Luxor, to identify training needs and develop training plans.
• Supported technical advisors to translate training needs into training programs, and developed learning objectives.
• Reviewed companies’ current HR practices, and identified development needs.
• Prepared HR interventions to upgrade HR practices, and participated in business planning to enhance companies’ performance.
• Prepared a SoW, to support the development of the E-learning environment to cope with COVID-19 limitations through (Converting sample classic training material into an interactive training course supported by illustrations, videos, quick quizzes, and tests; Enhancing existing E-learning platform (upgrading version, purchasing add-ons, and providing license for new E-learning software); and finally train staff on fully utilizing the new versions, add-ons, new software, and support them to convert selected materials into more interactive online training courses to facilitate massive and sustainable training implementation.
Designed and delivered Soft skills, HR, and Management training courses for reputable private sector companies like Orascom training and technology (OTT); Beit-Al-Karma; Enppi; Change; Diplomatic, NGOs all over Egypt; and fourteen water and sanitation companies / NGOs through donors / providers like USAID, World Bank, GIZ, PPI, and Care.
• Developed “Life Skills for Employability” curriculum (trainer guide and trainee guide),
• Designed lesson plan, presentations, interactive exercises and games, tests and evaluation sheets,
• Delivered ToT for 15 partner NGO staff to select top trainers,
• Coached graduated trainers to implement 2 programs targeting 45 participants,
• prepared reports, lessons and recommendations for better results.
“Safe cities project” implemented by Care Egypt and funded by UN Women (Mansheyat Naser, Imbaba, Haganna),
Designed and delivered networking, advocacy, and planning courses for about 45 Cairo NGOs to facilitate planning, implementing, supervising and evaluating community interventions to minimize violence and harassment against women.
AHT / NSCE, World bank, ISSIP1 / CDCB - Kafr El-Sheikh, Beheira, and Gharbiya governorates
• Worked with Holding Company of Water and Waste Water (HCWW), WSCs, and local stake holders in the three governorates to setup decentralized sanitation systems addressing expressed community needs applying the Demand Responsiveness Approach model (DRA)
• Largely assisted in developing and conducting baseline study; community development strategy; communication and hygiene promotion strategy; public disclosure system; and annual social reviews in a participatory way.
• Built the capacities of WSC’s rural sanitation committees, and selected NGOs applying delegated community management to support planning, implementing, operating, and managing sanitation systems using the integrated sanitation approach including the setup and management of complaint handling mechanisms; monitoring outcomes, results and social impact through formal training and OJT.
• Largely assisted in mobilizing and building awareness of local communities, both genders, to actively engage in decentralized sanitation systems processes and sustaining the new systems through training NGOs’ secondary local groups and supporting them with various tailored tools; participatory development and implementation of communication and hygiene promotion plans.
• Majorly participated in the preparation of lesson plans, materials, presentations, exercises, delivery and discussions, as well as final reports in Arabic and English and documentation for all Stakeholders events.
• Facilitated progress by creating partnership and maintaining communication between all stakeholders.
UNIDO, Hayat project, Edwa & Maghaga in Minia governorate (among the 100 poorest villages in Egypt)
• Managed eight successful community priority interventions in areas of economic, food, and health security to support socio-economic community development focusing on women and youth (proposal writing; NGOs assessment and capacity building; monitor work progress; ensure schedule, quality and proper financial management; reporting and documentation).
• Prepared a roadmap for future projects, identified possible future donors, and provide institutional strengthening and capacity building of potential NGOs and entrepreneurs.
working with Holding Company of Water and Waste Water (HCWW) and 11 Subsidiaries
• Assisted in the development of subsidiaries' strategic plan, HR Plan, training plan, staffing plan, and performance evaluation system, as well as the establishment, and operation of many quality circles.
• Participated majorly in the qualification, training, and capacity building of potential senior and mid-level managers, as well as potential young professionals through three applied training programs preceded by through testing and selection; practical material development as follows:
• AUC Diploma "Effective management of water and wastewater facilities" a ten modules program detailing sector strategy, framework, operations and functions, as well as management functions.
• “Young professionals’ development program”, YPDP a five-modules program introducing sector’s framework, operations and functions.
• “Middle-management development program”, MMDP a five-modules program introducing sector’s framework, main operations and functions, plus management functions and practices.
For the last two programs largely assisted in design, development, delivery and assessment.
• Conducted subsidiaries' performance assessments -quarterly and annually-, identifying areas of improvement, diagnosing problems, and proposing corrective actions.
• Assisted largely in the preparation of monthly, quarterly, and annual reports in Arabic, and English.
• Assisted largely in the design, development and implementation of TOT program (a 4-stages process to create effective trainers in three specialties) and supervised cascaded sessions implementation.
• Responsible for capacity building of HR and training counterparts at the subsidiaries, as well as the operationalization of the two newly established training centers in Sinai through training, and T.A.
• Assisted in the development of materials and presentations for training and workshop events.
• Designed, developed, and implemented WWSS training database, and tailored reports as needed.
Working with the Ministry of Local Development (MoLD), four governorates, and EDI CB team,
• Assisted in the development of a draft National Capacity Enhancement Strategy.
• Assisted in the design of an assessment tool to assess capacity building needs of Local Popular Councils (LPCs) to assume their targeted role in the implementation of decentralization.
• Assisted in the establishment and implementation of participatory mechanism with representatives from diverse citizens, LPC, LEC, and NGOs with series of training programs.
• Developed annual EDI training plan & budget, training guidelines, and reporting system.
• Assisted in building the capacity of ALCDDS, a pioneer Egyptian NGO, and guided its effective implementation of more than twenty training courses and awareness activities in Minia governorate.
Lead 8-members team, and worked with senior government officials (public and executive branches) as well as four NGOs in successfully implementing and reporting project activities.
• Played a major role in the recruitment of projects’ technical staff (designed application forms; screened applications; designed interview forms; conducted interviews; ranked successful candidates; negotiated them, and took the hiring decision with project manager).
• Conducted TNA for 460 Members of Local Popular Council (MLPCs) at different levels.
• Prepared projects' implementation plan and budget, M&E plan, and Training System Manual.
• Prepared and managed RFPs, assessed technical and financial proposals, recruited professionals to effectively implement more than 60 training events for MLPCs & secretaries.
• Selected, qualified, and graduated 40 distinct LPC Trainers to replicate training for colleagues.
• Networked 9 district LPCs through a website to exchange decisions and receive citizen complaints.
• Designed and implemented a grand government-wide competition with MOE for 300 youths from 27 schools at 9 districts using a professional educational booklet about roles of MLPC.
• Majorly participated in the preparation of the projects' final evaluation report involving direct and in-direct results (NGOs & community activities).
• Assisted four partner NGOs to plan and implement the following activities:
• Public awareness campaigns for 30 teachers and 8000 students about basic political education.
• Sixty initiatives addressing local needs driven by youth, followed by 20 citizens-driven initiatives.
• Fifty public awareness workshops with government officials for more than 3000 participants.
• Public awareness campaigns for more than 3000 women about LA law and active participation
and issued hundreds of IDs and election cards, plus nine athlete competitions for about 1000
youths.
Plan, organize, staff, lead and control the nine members team, and resources in the Implementation of Intel learn program in Egypt. Intel learn program is a part of Intel Innovation in Education Initiative worldwide to inspire innovation in teaching and learning to help students succeed in the knowledge-based economy. The program is implemented in collaboration with MOE targeting students from 8-16 years' old. The project was implemented at 316 locations in 13 governorates.
Manage the training process (Analyze needs - Prioritize them - Estimate Cost - Prepare Annual Plan - Design & Develop Programs - Supervise Implementation - Evaluate Training) for technical, Management, Financial, Computer, Personnel & Customer courses, workshops and study tours.
Develop Training system Manual that sets the polices, time frames and responsibilities of all involved parties and provide all needed forms to ensure smooth and excellent process
Provide periodical technical assistance to training departments at various locations, ensure meeting commitments to all parties on schedule, while adhering with general polices.
Analyze, Design, Develop, Implement and update project's training Database. The DB maintains training and personnel data, and simplifies criteria application to facilitate decision making and career planning through variety of statistical personnel and training reports.
Analyze, Design, Develop, Implement and update project's training library Database.
Identify, conduct and verify all training logistics and administration issues prior to, during and after training implementation (communications - material reproduction - hotel reservations - transportations - site preparation) and resolve any issues smoothly and efficiently through the capacity to relate to individuals of all ages, cultures and backgrounds.
All points mentioned previously at PADCO plus:
Supervise employees data collection, entry, review and verification for the labor rationalization committee and apply defined criteria to generate the resulting data.
Plan a customer service database, conduct various customer surveys & assisted in the preparation of customer service and customer education presentations.
Train customers on SW packages
Provide technical support to customers.
Develop and implement system evaluation cases for the S.W. Packages (Payroll and Personnel, Inventory Control System, Purchase Order, System Manger)
Analyze circuits data and generate statistical and analytical reports.
Trainer and support for various S.W. Packages.
Design and develop various education S.W. packages for Children
Trainer and support for various S.W. Packages.
Provide Technical assistance for H.W. problems