Trade Analyst
HSBC Bank
Total years of experience :18 years, 8 Months
Involved in processing and approving guarantees transactions encompassing new issuance and amendments in the local and international desk.
•Collaborate with various support teams in ensuring compliance with various SLA parameters aimed at enhancing client satisfaction.
•Interact with the processing team, stakeholders, such as the RM, BDM, FI team, CS team for processing of transactions in the queue.
•Ensure the accuracy and transparency of transactions during processing and approval to minimize revenue and commission leakage.
•Conduct AML and end of day checks based on the organizational policies and other statutory regulations.
•Optimize resource utilization and streamline processes through task allocation to the team members.
•Evaluate and approve guarantee formats for the customers before submitting the forms.
Managed procurement of raw materials for the company based on requisition received from the concerned authorities.
Involved in preparing LC application, amendments, and wire Transfer applications based on requirements with the suppliers.
Coordinated with the finance department and the banks for processing payment requests.
Assessed and approved documents provided by the suppliers before shipment of purchased goods to comply with the LC requirements.
Followed up with the concerned stakeholders (clearance company and related government offices for resolving logistic and freight-related issues.
Partnered with the sales department for collection of delayed payments and other related factors
Coordinated administrative aspects of the team and the floor in partnership with the floor managers and team leaders to maintain seamless operations.
Guided other teams in guarantees or core trade by translating Arabic documents and correspondence.
Followed up with the concerned stakeholders in processing and approving transactions based on country regulations and procedures.
Functioned as a member of the migration team involved in the migration from paper to electronics process aimed at reducing paper work.
Conducted monthly meetings with the staff and participated in mid-year team collaboration.
Involved in processing transactions based on labor guarantees and typing Arabic text
Guided other teams in accomplishing SLA parameters in day to day transactions.
Functioned as a member of the task force team involved in collating unpaid payments with three installment and more defaults.
Coordinated with the police and the legal team based on the severity of the cases.
Resolved customer liabilities by rescheduling and securing customer debits with the bank and following up on the payments
Assist achieving the set targets, supervise the staff, check the account open applications, prepare the reports, sell banks products, retail & corporate loans
Started as a cahier then as a supervisor
courses: Accounting, Mu’tahUniversity, Al Karak, Jordan,